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Company Contact Info

  • Garden Grove, CA 92841
  • Juan Rodriguez

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Customer Service Representative

Acara Solutions • Garden Grove, CA

Posted 1 month ago

Job Snapshot

Full-Time
Travel - Negligible
Experience - 1 years
Manufacturing
Sales, Admin - Clerical
Relocation - No

Job Description

.
Acara Solutions is hiring for a Customer Service Representative in Garden Grove, CA. This is a 6 - 12 month temp to hire postion on a 1st shift.
Responsibilities
  • Provide assistance with technical information and support
  • Determine customer requirements and expectations in order to assist with product selection or recommend specific products and solutions
  • Work together with other team members to handle all customer communications
  • Process all customer transactions including taking orders, providing quotes, handling customer correspondence and follow-up with the customer
  • Maintain and continue to improve your technical and product knowledge
  • Work with other team members to maintain and grow relationships and sales with existing customers while supporting outside sales representatives and developing new relationships

    Job Requirements

    .
    Required Skills / Qualifications:
  • High school diploma or equivalent required
  • One to two years customer service experience including technical support experience
  • Have experience with quotes, pricing and lead times required.
  • Excellent written and verbal communication skills and good phone demeanor
  • Quality focused and detail oriented

  • Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and SDI International are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.

    Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
    Job ID: 441999
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