Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M4468s6fy7k5b81jhb0

Deskside Support Tech

The Judge Group St. Louis, MO Contractor
$64,314.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
Apply Now
The Judge Group is seeking a Deskside Support Tech.

This job will have the following responsibilities: 
  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
  • Provide support to client identified VIPs, and other employees at the client site
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. 
  • Perform Install/Move/Add or Change (IMAC) activities. 
  • Perform all assigned desk-side support activities 
  • Display outstanding technical and professional services skills at all times 
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines 
  • •Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair 
  • Understands and follows all documented service operations policies and procedures.

Qualifications & Requirements:
  • Minimum of 2 years of relevant desk-side experience Certifications and/or Qualifications: 
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems - Desktop application, desktop hardware
  • Understanding of ITIL methodologies 
  •  A+ certification is desired 
  • Excellence in communication and customer-facing skills 
  • Strong oral, written and interpersonal skills
  • Ability to lift and or move various computer equipment up to 50 lbs

 

Recommended skills

Operations
I Mac
Tablets
Management
Interpersonal Skills
Professional Services

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$64,314
Avg. Yearly Salary
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 629196

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.