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Customer Service Representative job in Millersville at Ultimate

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Customer Service Representative at Ultimate

Customer Service Representative

Ultimate Millersville, MD Contractor
$15.00/ hour
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Ultimate Staffing is looking for Call Center representatives in Millersville, MD. Multiple shifts available, starting at $15HR

Duties/Responsibilities:
*    Manage a high volume of inbound calls
*    Complete outbound calls to new/existing customers
*    Communicate with customers via phone and email
*    Educate customers on company products and services
*    Accurately document customer information into CRM
*    Meet/exceed key performance metrics

Requirements:
*    2+ years of call center/ customer service experience 
*    Excellent communication skills both written and verbal
*    Ability to work in a fast-paced environment
*    Computer savvy

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
 

Recommended Skills

Performance Metric
Customer Service
Call Centers
Communication
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Job ID: JO-2104-115823

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