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89e08fdf3427778a54d5d1d58ace4361

Customer Service Representative

Collabera Chandler, AZ Contractor
$15.00 - $18.00 / hour
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JOB DESCRIPTION:

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Handling inbound - outbound calls


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Recommended skills

Coordinating
Customer Service
Communication
Call Centers
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Job ID: 242344

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