This role is responsible for maintaining and improving the integrity of Connecticut Children's data through investigating, identifying, and correcting discrepancies within the medical record. The data integrity specialist facilitates the chart correction process by coordinating and collaborating with clinicians, registration, IT personnel, and other team members throughout the health system ensuring all necessary corrections are validated and accurate.
Position Specific Role Responsibilities
Track, monitor and validate patient overlays that occur during patient registration and scheduling activities. Analyze and trend data for feedback to appropriate department. Notifies compliance and affected departments of incorrect documentation location.
Researches through comparison of demographic and clinical information to resolves patient identification problems referred by internal departments, external organizations, parent or patients. Performs concurrent and retrospective contact moves.
Analyzes the content of the health record, coordinates with responsible providers, clinicians, and ancillary department participating in the patient's care for record correction requirements to resolution.
Leads clinical, ancillary and financial staff to assist in resolving overlay issues of multiple patient information in one medical record to resolve overlay within department recommended time frame from discovery of overlay.
Associates Degree or higher in Health Information Management, Business or Computer Sciences preferred
2-5 years of healthcare experience (Epic preferred)
Strong familiarity with medical documents. Familiarity with HIPAA privacy laws and Joint Commission Record of Care standards. Competent use of office equipment such as multifunctional devices, document scanners, computer workstations
Strong customer relations and communication skills.
Ability to work and communicate effectively with internal and external stakeholders.
Proficient in Master Patient Index operations and multiple registration/electronic health record source systems.
Demonstrated ability to accept increasing responsibilities and understanding healthcare systems preferred.
Ability to analyze patient data and make informed decisions on how to accurately resolve.
Profound attention to detail and adherence to hospital / departmental protocols.
Demonstrated initiative and independent problem-solving skills.
Demonstrated ability to multi-task and work effectively in a fast paced office environment to meet deadlines and service requirements.
Attention to detail, ability to follow directions, prioritize responsibilities, and work with minimal supervision in a team oriented atmosphere.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Familiarity with the Chart correction / patient merge process within an EHR.
Advanced Computer Skills
Strong analytical and problem solving skills are required.
Excellent verbal and written communication skills;
Excellent interpersonal and organizational skills;
Knowledge of Electronic Health Record software (EPIC) and Microsoft Outlook e-mail/calendar familiarity necessary. Familiarity with The Joint Commission, HIPAA, and CMS guidelines is valuable. Excellent attention to detail required. Strong written and verbal communication skills are required because frequent, interaction with patients and other customers will be expected.
Fast pace noisy environment (Onsite)
This position has the ability to work remote.
Ability to prioritize and multi-task;
Ability to read computer-generated printed reports and hand-written notes;
Ability to sit for long periods of time (up to 8 hours at a time);
Ability to lift up to 20 lbs.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Attention To Detail