Customer Service Specialist in Cary, NC with 5+ years of experience!!!

Responsibilities include:

• Answering customers' questions regarding product or service and operation or maintenance.
• Receiving and processing orders/applications, providing information concerning pricing, changes in service, discontinuance, and shipping.
• Consults with customers to obtain information and explain available services.
• Investigates and corrects errors, following customer and company records.
• Perform program data management activities as needed, including, running reports, updating data.
• Adjusts complaints concerning billing or services rendered.
• Refers complaints of product or service failure to appropriate departments for investigation.
• Coordinates customers' service needs with other departments as required to ensure customer service.

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.