The ideal candidate is an established subject matter expert in Project Management who has a proven record managing a complex, global portfolio of brands or clients. This position is expected to independently operationalize new or existing large-scale programs, driving executional excellence by implementing process, tools and templates that align with best practices within the Central region.
He/she is responsible for the optimization of team staff structure, ensuring the right skill sets are applied to the work to serve the business requirements, deliverable quality, and partners with the account leads to manage the financial health of the account.
The SVP, Project Management has the ability to confidently engage in tough conversations with internal team members, partners and clients, communicating a clear and concise POV that establishes Company as a trusted, strategic partner.
Understands and contributes to setting priorities and meeting goals for practice and discipline-level financial-health. Lead on all financial management issues; responsible for client and internal budget reporting in partnership with agency account leads and finance leads
Consistently partners with Client Finance leadership to track and report revenue and forecast to senior management. Partners with agency account, creative and finance lead to help facilitate accurate and realistic forecasts; actively manages any forecast mitigation as needed
Works closely with Finance and Legal to properly vet all financial documents on account/portfolio/office to ensure documentation is adhering to best practices and requirements
Routinely monitors financial performance of accounts to maximize revenue recognition and profit margin, collaborating with account leads and agency finance lead on account
Responsible for the development, review or oversight of all estimates, job creation, fees, burn reports, invoices and establishes team process for effective financial management of the account
Primary agency contact relative to financial management of the account (SOW development; monitoring and tracking deliverables and budgets; change management and reporting). Partners closely with agency account leads and finance lead
Creates or reviews all statement of work documentation for the team; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort
Knows when a change order is needed and prepares the paper work and rationale; account team to communicate the change proactively to the client
Develops timelines, calendars and other client-facing documents as required
Maintains staffing org chart across GM account (LA, DET, NY, DAL)
Identifies needs on business for delivery support and appropriately aligns resources against those needs
Empowered to direct creative team workload and manage client deliverables
Review overall staff and utilization metrics and layer in real-time data vs forecast to project potential risks or adjustments. Manages workload and resourcing across creative, social, and earned AOR
Partners with cross-practice leads to identify and manage resource needs
Partners with agency account lead to manage team on-boarding processes
Supervises and mentors assigned delivery managers, project managers or producers
Supports in educating the team on roles and responsibilities, process and templates
Helps to support client new-business opportunities
Demonstrates strong, professional work ethic
Accountable for contract management (client, vendor, and inter-company issues)
Accountable to GM account leadership and reports into Project Management
Well-versed in budget, scope and resource management
Considered an expert in digital work and understands other mediums well enough to develop project plans, scopes of work, and budgets
Provides a breadth of process and business skills as well as hands-on experience that fosters credibility and drives thought leadership
Able to negotiate conflict, manage differences of opinion, and communicate effectively
Uses excellent interpersonal and listening skills
Skills & Experience
10+ years of professional project management experience in an agency setting, preferably in digital marketing (including social, paid media, influencer relations and dynamic content development and distribution). Experience in public relations, management consulting is a plus but not required.
Expert skills in scoping, pricing, and scheduling projects from both a bottom up and top down approach
Ideal candidate should have familiarity with different types of programs and deliverables, such as strategic planning, creative ideation, video, social and editorial content, digital, event–based programs, and vendor management.
Ability to assess existing processes and identify opportunities to increase efficiency
Excellent written and verbal communication skills
Ability to effectively communicate with internal team members across multiple disciplines and levels, instilling confidence and trust in your abilities.
Strong organizational and time management skills
Effective negotiation and conflict management skills
Proficient in Microsoft Project, Excel, and Powerpoint
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