The Supply Chain System Administrator provides operational installation, configuration, deployment, maintenance, and support functions for the systems that comprise the information technology and infrastructure used throughout FMOLHS Information Services. Reviews, develops, designs, monitors, and maintains IT systems to maximize organizational performance. Provides ongoing analysis and problem-solving to ensure the integration of technology in effective workflow and process design.
*This position can be located at our Monroe, LA or Jackson, MS locations.
Reviews, develops, and designs technology systems in collaboration with FMOLHS IS Architects
Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring
Installs, configures, deploys, maintains, and support systems related to area of responsibility and assignment by the Manager of Technology Operations and the IS Architects
Monitors technology systems to optimize performance, resource use, and configurations
Addresses a variety of system integration issues including hardware migrations, OS/Firmware upgrades, software maintenance/conversion, capacity planning issues, and new applications requirements
Maintains development, test, and production environments as required
Works with supervisor and architecture teams to choose an area of specialization and works toward becoming the subject matter expert (SME) in that area
ME duties include researching new developments, understanding product roadmap, providing expert level knowledge for architectural and operational functions, ensuring optimal configuration, and providing highest level technical support, troubleshooting, and problem resolution
Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems
Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management
Monitors and maintains system and software security, in cooperation with security administrators
Ensures system security and integrity by designing, implementing, and supporting access control, authentication, authorization, and accounting systems
Ensures ongoing effectiveness of these systems by tracking and applying security updates from database vendors
Required Experience & Education
5 years' experience in a combination of advisory, consulting, performance improvement, analytics and/or project management in a healthcare setting
Bachelor's Degree (Master's Degree substitutes for 1 year of required experience.
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