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Customer Service Representative

Samuel, Son & Co., Limited Harmony, PA Full-Time
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Customer Service Representative
Looking for bright, outgoing individuals to fill immediate Customer Service openings in our Harmony, PA and Riverside, CA locations. Responsibilities will include
  • Timely customer communication including, but not limited to quotes, expediting, customer inventory, order completion, shipping/receiving notifications and billing.
  • Document contract review on the customer PO.
  • Accurately enter sales order and material processing orders into AS400/Metalware.
  • Schedule trucks for those customers who do not make their own shipping arrangements.
  • Bill completed sales orders and/or confirm accuracy of invoices.
  • Assists in reconciling the physical inventory discrepancies.
  • Provide exceptional support to both external and internal customers.
Candidates should be willing to show initiative and possess outstanding customer/client focus. This is a full-time position, Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Required Skills
  • Advanced Excel skills
  • Outstanding customer/client focus
  • Thoroughness; attention to detail
  • Excellent communication skills
  • Good time-management skills; ability to meet deadlines
  • Good organizational skills; ability to work collectively as part of the Customer Service team
  • Solid computer skills; strong knowledge of Excel and how ERP systems function
Required Education and Experience
  • High school diploma at a minimum
  • 2+.years of experience in customer service or inside sales
  • Microsoft Word and Outlook experience
  • Advanced Excel and data entry skills
Preferred Education and Experience
  • 2+ years of metal industry experience
  • Proficiency in AS400/Metalware
We offer a competitive salary and benefits package.. Interested and qualified candidates should respond by e-mailing their resume to [ Link removed ] - Click here to apply to Customer Service Representative.
Main Steel is an Equal Employment Opportunity and E-Verify employer

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Computer Literacy
Customer Service
Time Management
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Customer Service Representative
Estimated Salary: $71K
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