POSITION PURPOSE: Total responsibility for product delivery to customers in the most efficient and safest manner possible.
DUTIES AND RESPONSIBILITIES:
Hire, train, supervise, coach, and review all delivery employees. This includes drivers, forklift drivers, and dock clerks.
Exercises safety precautions and assist with employee training to do the same.
Prepares monthly estimates of staffing and equipment requirements.
Maintains compliance documents and logs. This includes Driver Qualification files, HOS logs and DVIRs.
Investigates all driver accidents and files proper paperwork.
Establishes or assists CSM in the most efficient routing of trucks. Schedules all employees to ensure adequate coverage and efficient operations.
Ensures special deliveries are made promptly and efficiently.
Ensures product is delivered on a timely basis.
Monitors maintenance and repairs on vehicles and delivery equipment such as pallet jacks, carts, dolly, etc. Responsible for vetting, approving and submitting for payment all invoices related to delivery operation: Fleet, pallet jack, dock, etc.
Periodically checks with customers on proper merchandising.
Coordinates delivery of product for new accounts with management.
Resolves delivery problems with customers.
Check drivers in as necessary. Ensure all policies are followed and all monies are properly turned in and accounted for each day.
Utilizes route reports as a tool to develop cost effective routes.
Monitors junk ice returns and follow-up with same. Ensure proper inventory control – responsible to ensure proper transactions occur as inventory leaves and returns to the warehouse.
Manages the dock. Ensure appointment times are adhered to for all distributors and coordinate with loading times of company vehicles.
Make and assume other duties and responsibilities required or assigned by management.
Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.
EDUCATION AND EXPERIENCE:
Minimum 5 years of experience managing a team of professional drivers.
Current Class A or B CDL preferred.
Must have an acceptable motor vehicle record.
High school diploma.
Must have some experience in route sales, delivery and supervision.
Ability to do basic math and complete paperwork.
This position has direct supervisory responsibilities for all delivery personnel including drivers, forklift drivers and dock clerks.
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