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Company Contact Info
- Los Angeles, CA 90035
- Corina Garcia
- Phone: 714-398-8355
- Phone:: 714-459-7887
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Customer Service Associate 1
SkillSet Group, LLC • Los Angeles, CA
Posted 1 month ago
-Accurately processes customers’ orders into ERP system, ensuring that all proper discounts, special pricing and/or arrangements, terms of payments and shipping details are properly applied to orders.
-Looks up customer orders / invoices and provide information pertaining to -order/ invoice dates, totals, shipment dates and tracking information, etc.
-Receives and documents customer returns.
-Helps consumers find store/s near their area or direct them to an online retailer if no stores are available.
-Answers general customer questions about products and/or transfers more complex technical questions to on-staff nutritionist or to appropriate personnel.
-Informs customers of new products, special promos, or any other information that may increase customer orders (quantity and/or total amount of order).
-Performs any other duties as may be assigned by supervisor.