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Company Contact Info

  • Los Angeles, CA 90035
  • Corina Garcia
  • Phone: 714-398-8355
  • Phone:: 714-459-7887

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Customer Service Associate 1

SkillSet Group, LLC • Los Angeles, CA

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 3 years
$15.00/Hour
Food
Customer Service

Job Description

-Accurately processes customers’ orders into ERP system, ensuring that all proper discounts, special pricing and/or arrangements, terms of payments and shipping details are properly applied to orders.

-Looks up customer orders / invoices and provide information pertaining to -order/ invoice dates, totals, shipment dates and tracking information, etc.

-Receives and documents customer returns.

-Helps consumers find store/s near their area or direct them to an online retailer if no stores are available.

-Answers general customer questions about products and/or transfers more complex technical questions to on-staff nutritionist or to appropriate personnel.

-Informs customers of new products, special promos, or any other information that may increase customer orders (quantity and/or total amount of order).

-Performs any other duties as may be assigned by supervisor.

Job ID: BHJOB15173_1375
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