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Account Executive - Mid Market at Rackspace US, Inc.

Account Executive - Mid Market

Rackspace US, Inc. Austin, TX Full-Time
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Rackspace Technology is seeking candidates for Account Executive opportunities with our Mid Market Sales division.

An Account Executive specializes in growing existing customer spend and footprint with Rackspace.  Responsible for providing customers with product solutions based on facts and understanding of customers' business needs and strategy.  Owns opportunities through the full sales cycle from lead to close.

It is strongly preferred that Account Executives be located in San Antonio or Austin.


Responsibilities - What will you be doing?

    • Coordinates with Account Manager to build simplified account plans.
    • Coordinates with Marketing, Account Manager, and SDR to determine targeted marketing plays.
    • Leads sales process for all Rackspace solutions.
    • Seeks new opportunities within existing accounts.
    • Meets virtually with qualified leads to better understand customer needs and provide proposals.
    • Leads efforts to create proposal for solution to prove value add.
    • Leads the negotiation, closure, and documentation of customer renewals for customers.
    • Works with Account Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.
    • Experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
    • Works independently, but receives some guidance and direction from manager then determines best approach to accomplish work.
    • Acts as a resource for colleagues with less experience.


Requirements - Is this the job for you?

    • Requires 10+ years successful B2B sales experience, including a minimum of 5 years of experience in technology or a related industry.
    • Successful account management/IB sales experience, incorporating value/service selling in business or marketing required.
    • Experience in all facets of sales:  outbound lead generation, follow up, pipeline management, training, and closing skills required.
    • Documented success in closing revenue generating business and successful history working under a quota required.
    • Bachelor's Degree in Sales, Marketing, Business or a related field required. At the manager’s discretion an equivalent combination of education and work experience may substitute for the degree requirement.
    • Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.
    • Must have the business connections to gain access to new customers through self-directed referrals and customer penetration activities.
    • Requires solid understanding of the processes, procedures and systems used to accomplish the work and in-depth familiarity with the broader underlying concepts in own job family/job discipline. Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.
Are you a Racker?
Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.

They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do.

Rackers are inherently wired to solve problems and share ideas in small, nimble teams.

As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.

Rackers are valued members of a winning team on an inspiring mission and we want you to come join the Racker family!

Why work at Rackspace Technology?
Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.

Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.

Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.

Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give our time and talent to others.

Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of our Rackers.

#LI-NM1


About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 

Recommended skills

Business To Business
Upselling
Closing Skills
Selling Techniques
Account Management
Sales Process
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