This position is responsible for leading the Company’s Global Ethics and Compliance Program. This position is responsible for aligning the geographic regions, industry verticals, and global support functions around a uniform approach to enterprise risk management; implementing common standards and controls to address enterprise risk; educating and training leaders, employees, and third parties regarding these standards and controls; and working cross-functionally to monitor, audit, and investigate possible violations. Finally, this position ensures that compliance efforts and issues are effectively reported to Senior Executives and the Board of Directors.
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SYKES is a leader in the customer contact industry for one reason: Our people. We have a passion for quality, a knack for teamwork and the vision for leading the transformation of customer care in the digital, call center and self-service space. High performing professionals help lead our 50,000, globally-based colleagues from our locations in Tampa and Denver. Our culture is based on collaboration, innovation and problem solving. We offer careers in operations, workforce management, IT, finance, human resources, sales and marketing. We provide competitive compensation, health and retirement benefits, as well as career development and advancement opportunities for professionals seeking to make a difference.
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