Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

VP of HRIS & Shared Services

ExecuNet Boise Full-Time
Apply on company site

In order to deliver a better employee experience, Company’s Human Resource function is centralizing its HRIS and Shared Servicing capabilities under a single leader. The VP, HRIS and Shared Services will report to the Head of Human Resources Talent Acquisition, HRIS& Operations, Field HR and T&D and will bring deep thought leadership and operational capability to the space.

The VP HRIS and Shared Service will set up an integrated organization that can deliver employee and manager self-service capability, Tier 1 HR servicing, and Tier 2 HR servicing to approximately 16,000 employees, primarily focused in the United States. The leader of this group must be able to establish a clear vision for the future servicing model as well as demonstrate the technical and executional capability to implement. S/he will need to partner with other HR Centers of Excellence, such as Talent Acquisition, Learning, and Talent Management, as well as with Company’s Business Technology function in order to deliver integrated servicing. This leader will need to use a “product manager” mindset to design a mobile servicing approach with clear points of entry into HR, clear escalation paths, and clear SLAs and outcomes. The successful candidate will also oversee HR’s reporting strategy and the entire HRIS platform.


Vision & Strategy

  • Design and stand-up the HRIS and Shared Service function. Create service strategy for employees and managers
  • Scope services provided by the HRIS and Shared Service function and articulate the insourced/outsourced model
  • Implement process improvements, policies, and technology configurations that will improve the employee experience with HR services
  • Elevate the employee experience through advancing current support tools to provide accurate data that captures actionable “Voice of the Customer” concerns
  • Innovate and react to changing business and market realities and demonstrate openness and flexibility to client needs and request


  • Oversee the existing technology roadmap inclusive of the Learning Management System (LMS), the Applicant Tracking System (ATS), and the core Human Capital Management (HCM) platform
  • Simplify the technology stack and systems supporting HR. Create a governance structure for future configurations, products, and upgrades
  • Ensure all systems are running on the most relevant and recent releases. Inform third party vendors’ development roadmaps. Enable seamless integration across multiple systems, vendors, and platforms
  • Optimize the HRIS platform (Workday) to eliminate manual work, drive efficiency, and ensure compliance
  • Working with Business Technology and Compliance, move to more mobile technologies


  • Develop a set of accurate, repeatable metrics that are used by the business and by HR to measure the health of Company’s human capital
  • Drive usage of HR reporting tools
  • Build a metrics driven organization within HR through evolved reporting, dashboards, and tracking channels to provide actionable insight on service delivery
  • Build a set of dashboards for the business that allow them to gain people insights about their businesses

Shared Services

  • Define and establish processes and procedures for HR Service Delivery teams and build scalable and compliant processes with a focus on continuous improvement
  • Proactively identify and create operational efficiencies through centralized administration
  • Lead the team in formulating SLAs, escalation standards, and guidelines with a focus on operational accuracy and effectiveness
  • Develop/review relevant policies and procedures related to the HR Service Delivery functions and support all audits across the operations team (SOX, Internal Audit, etc.)

Team Leadership

  • Drive team performance through clear vision and accountability
  • Develop HRIS and Shared Service function and team to ensure deeper bench strength and key areas of expertise
  • Lead, motivate, and mentor a team to execute strategies with a focus on career development and growth for people
  • 15+ years of increasingly senior experience in an operational environment, preferably within Human Resources
  • Strong vendor management experience with both Human Resource technology vendors and outsourced service delivery partners
  • Experience with HRIS systems implementations and data migrations
  • Demonstrated experience driving large scale implementations requiring process changes, project management and change management. Ability to influence and lead diverse stakeholders
  • Familiarity with industry-standard HR information systems including learning management tools, applicant tracking systems, and core human capital management platforms
  • Bachelors’ degree

Preferred Qualifications:

  • Experience leading other multi-discipline company-wide functions including Contingent Workforce, HR Compliance, Learning Operations, HRIS, Intranet (People Portal), and Vendor Management functions
  • Experience leading multiple specialty areas of HR Operations and partnering directly with centers of expertise teams in Benefits, Compliance, and Employee Relations
  • Ability to scale/grow global service teams and services through vendors. Experience working for a fast growing public company with a focus on HR Operations and HRBP/COE

Skills required

Business Process Improvement
Benchmarking (Project Management)
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 583016


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

ExecuNet is a private community made up of over 750,000 CEOs and VPs ... leaders and influencers ... executive recruiters and career strategists…linchpins and decision makers. Every day we help thousands evolve their mindset and gain the mastery needed to elevate their work, their company and their team, and have great careers.

Since 1988, we have helped hundreds of thousands of executives make life-changing contacts and gain the insight they need to open doors to remarkable new career and business opportunities; become stronger, inspired leaders; and think through and tackle their biggest business problems.

View the full profile