Icon hamburger

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
Missing Translation: eu_consumer_core.job_alert.duplicate_alert
No Thanks
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative at Medix

Customer Service Representative

Medix Beverly Hills, CA Full-Time
$15.00 - $17.00 / hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Job Title - Patient Service Representative

Pay Range - $15 - $17

Hours - Monday - Friday 7am - 4pm 8m - 5pm or 9am - 6pm

Location - Beverly Hills, CA 90211

Customer Service Representative Job Summary:

Medix is seeking a Customer Service Representative to work for a Fortune 10 Pharmacy Benefit Management company. The Customer Service Representative will handle inbound/outbound calls from participants and/or prescribers when needed to start and process order requests.

  • Customer Service Representative will research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience
  • Customer Service Representative will also notify requesters of decisions, changes, or other relevant information pertaining to request/inquiry.
  • Customer Service Representative will be responsible for researching and resolving payment issues.
  • Customer Service Representative will perform required transactions to complete mail order prescriptions.
  • Customer Service Representative will follow through on standard operating procedures, problem-solving and troubleshooting within guidelines.

Customer Service Representative Requirements:

  • Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members
  • Computer experience is required with proficiency in Microsoft Outlook, Word and Excel
  • Basic alpha number data entry skills with attention to accuracy and quality is essential
  • Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology
  • Ability to work with people in a team environment while meeting individual performance goals

About Medix?

Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.

Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for. Let Medix be your partner as you move your career forward. Contact us today!


Once you have been a contract employee of Medix for 30 days, you become eligible for our Benefits Program. Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children. You can select the best combination that best suits your needs.

As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

  • Minimum Essential Coverage (MEC) plan
  • Two different fixed indemnity plan add-ons
  • Major Medical Plans, including 1 HSA Plan
  • Dental
  • Vision
  • Short-term disability
  • Life and AD&D

This year's recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award"

Join our network of talented professionals!

Apply today!


Recommended skills

Customer Service
Data Entry
Mail Order
Complex Problem Solving

About the company

Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 107880


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.