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Director of Health Care Services-RN

Interim HealthCare Lemont Furnace Full-Time
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We are currently recruiting a Director of Health Care Services..  This individual must possess leadership qualities, be compassionate, and motivating. 

General Purpose:

Responsible for the efficient and effective delivery of all clinical and paraprofessional services in accordance with the core values of Interim HealthCare.  Primary responsibilities include ensuring qualified employees and contractors provide patient care and paraprofessional services in accordance with applicable law and regulations and accepted standards of care, as well as Interim HealthCare policies and procedures.

Essential Functions:


  • Ensures that daily patient care and client services as well as related office activities are conducted in accordance with applicable law and regulation.

  • Ensures patient care and paraprofessional services are provided in accordance with acceptable standards of care and Interim HealthCare performance standards.

  • Ensures that Interim HealthCare policies and procedures are implemented and consistently followed.

  • May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities.  Access to use and ability to disclose PHI is further defined by each organization/department.  


  • Ensures the respectful treatment of patients and clients and family members.

  • Provides leadership to the staff in the compassionate care of the patient/ family unit.

  • Develops and motivates the clinical and paraprofessional team.  

Customer Focus

  • In partnership with the General Manager  or franchise owner, ensures recruitment and retention of qualified caregivers as well as the ongoing assessment of their performance, and ensures that these individuals are appropriately oriented, trained, supervised and evaluated, as well as competent to meet the needs of the population being served.

  • Ensures access to appropriately qualified support twenty-four (24) hours a day, seven (7) days a week.

  • Ensures that appropriate action is taken to resolve identified caregiver or patient/ client concerns or complaints.

  • Manages caregivers to achieve an acceptable level of patient/ client satisfaction.

  • Identifies opportunities to improve the quality of patient care or client services, formulating and implementing an action plan and evaluating results.  


  • Develops processes and executes training to successfully implement changes in patient care or client service practices.

  • Identifies issues and creates solutions in response to changing demands for caregivers, clinical skills, and availability of qualified staff.

  • Implements pilot programs to support new business initiatives.

  • Understanding current trends and advancements in the delivery of care in the home.  

Financial Responsibility

  • Manages the efficient use of the in-office and field resources related to patient care and client services.

  • Completes other assignments as requested and assigned.



Job Requirements


Minimum Education & Experience Requirements:

  • Registered Nurse licensed in the state(s) in which he/she practices, BSN preferred.

  • Five (5) years of home care experience as a Registered Nurse within the last seven (7) years.

  • Three (3) years of home care experience managing caregivers within the last five (5) years.

  • Pediatric Experience a plus


Knowledge, Skills & Abilities Required: 

  • Meets applicable health requirements to provide patient care.

  • If a state standard exists that is higher than these education/experience requirements, the state standard supersedes these qualifications.

  • Demonstrated multi-tasking ability and effective organizational skills in order to meet short deadlines with finite resources.

  • Demonstrated ability to develop, retain and manage an effective caregiver team.

  • Able to engage in local and occasional out-of- town travel.

  • Computer proficiency including the ability to utilize software programs for creating documents and data analyses.

  • Meets the requirements of federal and or state criminal and abuse background checks where applicable.

Applicable federal and state health requirements to provide client services as appropriate.

Job Benefits

  • Locally Owned and Operated
  • Free Education Courses
  • Competitive Salary and Benefits
  • Paid Time Off
  • 401K
  • Health Coverage
  • Dental Coverage
  • Paid Holidays

Company Overview

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.

If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.
Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ©2018 Interim HealthCare Inc.

Other Info
  • Job City: Lemont Furnace
  • Job State: PA
  • Employee Type: Full Time

Skills required

Electronic Medical Record
Iv Care
Alert Doctors
Arm Hand Steadiness
Conducting Physical Examinations
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Job ID: 1151-000268


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National Corporate Profile

Interim HealthCare franchised offices employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs.

We offer the perfect combination of flexibility and stability you’re looking for in a healthcare employer. As America’s leading provider of home care, hospice and healthcare staffing, chances are we have the right assignment to fit your needs – as well as online training and other opportunities to help you advance your career.

View the full profile