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Business Development Associate - Inbound
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU. Respond to Inbound Marketing Inquiries and qualify selling opportunities; Assesses prospective customer’s current and potential needs, determining appropriate Iron Mountain products and solutions. Develops and implements strategies and business plans through understanding the clients business model, planning and decision making channels from understanding the customer's value proposition and ability to explain how they differentiate themselves in the marketplace. Positions and illustrates alternative ways of creating the real value of IRM’s total solution offerings for clients through assessing their problems or opportunities and highlighting IRM’s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts. Relationship Management; Builds customer relationships through strategic conversations to understand organizational business objectives and goals. Understands and influences a wide range of customer stakeholders (including Iron Mountain channel partners) while acting as industry expert to the customer. Partners with key customer decision maker(s) to structure business strategy as it relates to customer requirements (service level expectations, training of IM solutions, FBR structure/timetable). Pipeline Development; maintains a consistent ‘pipeline’ that enables meeting and exceeding quota attainment. Activities to support pipeline and account activity include, managing customer inquiries in timely detailed manner, tracking activity in SFDC, forecasting, conducting competitive research and knowledge of IRM product offerings. Account Sales& Revenue Growth; The BDA will work to collaborate with the customer on net new opportunities and work through negotiated sales processes. The BDA must understand customer requirements and successfully negotiate contract, collaborating with other Iron Mountain departments as necessary. Negotiate pricing and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations on appropriate pricing structure and contract requirements, communicate pricing programs, as well as lead and contribute to proposal responses process. Key Skills, Requirements and Competencies: Candidates must have a strong background and knowledge of strategic business development, sales process and solution selling Must demonstrate proficiency with MS Office and Salesforce.com systems Prospect new customers and unassigned existing customers, selling Iron Mountain services via the phone Must meet and exceed key activity metrics Demonstrate the ability to stay organized in a fast paced sales environment and stays focused on the details Must have the proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills Have the ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities Must exhibit excellent written, oral and presentation skills through power messaging Encompasses strong interpersonal, planning, analytical skills and business acumen for effective decision making Candidates should be able to make business decisions and think in broad terms, considering the impact to the entire company Ability to team effectively at all levels of IRM and customer personnel (to include c-level) on a wide range of topics and issues Possess a thorough understanding of strategic selling methodologies Self-motivated and self-directed Proven ability to meet and exceeding quota targets Education: 4-year College Degree is preferred Experience: 2 – 5 years Reasonably expected salary range: $46,900.00 - $58,500.00 Category: Sales Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [ Email address blocked ] - Click here to apply to Business Development Associate - Inbound. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0057266
- Selling Techniques
- Cold Calling
- Sales Management
- Consultative Selling
- Customer Experience
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