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Bilingual Call Center Representative - Spanish

Beacon Hill Staffing Group, LLC Chicago Full-Time
$31,128.00 (Careerbuilder est.)
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Beacon Hill is hiring! We have partnered with a fantastic healthcare company in Chicago in hiring multiple Bilingual Medical Call Center Representatives to start immediately! Our client has been around for over 100 years and is a mission driven company helping the Chicago community with vision care and social services. They also offer a team-oriented environment and excellent benefits!

Responsibilities:


* Answers telephone in a professional manner, always handling patients, peers, physicians, supervisors, and department personnel in a respectful manner, calling customers back instead of keeping them on hold
* Triages phone calls from doctors' offices and patients, compiling appropriate information thoroughly, scheduling appropriate test per diagnosis and department schedules
* Selects appropriate patient from master patient index, interfacing scheduling with registration
* Informs caller of visit time and registration requirements
* Provides procedure preparatory information including generating and distributing confirmation letters
* Rearranges and reschedules as needed
* Runs schedules and activity log to verify work and ensure accuracy
* Keeps current on schedule changes by utilizing the booking notes


Requirements:

* Fluent in Spanish and English both written and oral
* 1+ years of experience in a medical call center
* High School diploma is required
* Type 30+ words per minute with 95% accuracy
* Professional demeanor and excellent communication skills

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

URL blocked - click to apply
URL blocked - click to apply
Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting URL blocked - click to apply.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

 

Recommended skills

Spanish Language
English Language
Multilingualism
Scheduling
Communication
Booking (Sales)

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$31,128
Avg. Yearly Salary

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Bilingual Call Center Representative - Spanish
$31,128.00 (Careerbuilder est.)
Estimated Salary: $53K
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Job ID: A1160177CHI

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