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Customer Service Representative

Beacon Hill Staffing Group, LLC Rosemont Full-Time
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Beacon Hill is hiring! Our client, a growing company in Rosemont, IL is hiring multiple Customer Service Representatives to start immediately for their busy season in the summer! Our client offers a casual work environment, paid training, quarterly company outings and a collaborative, team focused environment! The shift is 11:30am - 8:30pm and this is a temp-to-hire opportunity.

Responsibilities:
* Answer incoming phone calls in a prompt, polite, professional manner.
* Transfer customers to the appropriate department and associate.
* Acts as a resource for incoming callers requesting information.
* Provide superior customer service experience for all incoming phone calls.
* Provide backup support for other Call Center Operators as-needed.
* Participate in all phone and customer service trainings.


Requirements:
* At least 1 year of experience in a call center environment
* Superior oral and written communication skills
* Associate's Degree is highly preferred but not required
* Proficiency in Microsoft Office Suite
* Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously in a fast paced environment required.
* Detail oriented and well organized

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

URL blocked - click to apply
URL blocked - click to apply
Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting URL blocked - click to apply.
URL blocked - click to applyWe look forward to working with you!

Beacon Hill. Employing the Future (TM)

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$46K
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Customer Service Representative
Estimated Salary: $64K
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Job ID: A1160177CHI

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About Beacon Hill Staffing Group

Founded by industry leaders to set a new standard in search, career placement, and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

View the full profile