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  • Louisville Kentucky, KY

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Help Desk Support Technician I US

Apex Systems • Louisville Kentucky, KY

Posted 13 days ago

Job Snapshot

Contractor
Experience - 3 years
Degree - 2 Year Degree
Other Great Industries
Customer Service, Information Technology

Job Competition

22

Applicants

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Job Description

Apex Systems is looking for Entry-Level Helpdesk Technicians in Louisville! Please submit your resume for immediate consideration!

Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and entry level to 3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. May involve use of problem management databases and help desk system.

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

Job ID: 956032
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