Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Langhorne, PA

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Langhorne, PA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative

Kforce Finance and Accounting • Langhorne, PA

Posted 29 days ago

Job Snapshot

Full-Time
$24,960 - $31,200/Year
Competitive
Computer Hardware
Finance

Job Description

RESPONSIBILITIES:

Kforce has partnered with a client who is seeking multiple Customer Service Representatives in Langhorne, Pennsylvania (PA). Our client specializes in staying competitive by developing new technology and providing the best support to their customers during their entire experience. Apply today if you'd like to flourish and succeed in your career! You will be hired directly with our client and begin to build a culture like no other. Essential Functions:
  • You will provide outstanding customer service to our customers
  • As the Customer Service Representative, you will take ownership of open issues and interface successfully with other departments and multiple levels of management
  • You'll ensure customer satisfaction by resolving issues on the first call whenever possible
  • Determine further action or completion on customer cases received
  • As the Customer Service Rep, you will follow-up with the customer until the issue is resolved
  • Multi-task while keeping the customer engaged
  • You will make decisions independently and diffuse escalated conversations
  • Read and comprehend documents and update account information including billing
  • Identify, analyze, troubleshoot, and solve software and hardware issues for connectivity, communication, and reliability of a home security

Job Requirements

REQUIREMENTS:

  • Understand home security, home automation, as well as how the internet, computers, and phones work
  • Customer service oriented with excellent communication and troubleshooting skills
  • Must be a team player
  • Creative troubleshooter, driven to solve an issue
  • Knowledge of Mac/PC, Android and iOS operating systems desired
  • Knowledge of home networks including wireless configuration
  • Regular, consistent and punctual attendance
  • Strong understanding of internet, networking, home automation, and computers a plus, but not required
  • Prior Customer Service and/or Call Center experience a plus, but not required
  • Applicants must be fully authorized to work in the U.S. without sponsorship
Company Perks:
  • Paid training
  • 401K
  • PTO
  • Flexible hours
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job ID: FAAQG1800643
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Kforce Finance and Accounting

View All Similar Jobs View All Similar Jobs