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Field Service Technician job in Houston at Insight Global

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Field Service Technician at Insight Global

Field Service Technician

Insight Global Houston, TX Full Time

An employer in the Houston, TX area is looking for a Field Service Technician to support multiple facilities, primarily in the TX and OK areas. This person will predominantly be based out of the Houston area locations, where they will provide onsite and remote support for around 500 end users. He/she will do a wide array of tasks, mostly technical, where he/she will be responsible for hardware, software, network connectivity, system/server administration, and local printers/copiers/faxes and the coordination of third party on-site support. This person will also provide support for mobile phones, including voicemail and account administration and deployment/replacement of equipment. This position requires minimal to moderate travel as needed as onsite projects or other hands on technical issues arise.


Any IT certifications
5+ years of experience associated with IT end user technology support in person and remote

Proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software

Experience with network and server support

Must be available for after hour support and weekend on-call support as needed

Experience working with a ticketing system

Ability to travel up to 25% as needed
 

Recommended Skills

  • Microsoft Office
  • Microsoft Windows
  • Administration
  • Fax
  • Computers
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Job ID: FHO4-15179_HOU-488183

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