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Assistant Program Director, NY START

Services for the UnderServed Brooklyn Full-Time
$87,073.00 (Careerbuilder est.)
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Position Overview

We are currently seeking a Assistant Program Director under the supervision of the START Director to provide community-based crisis intervention services for individuals with intellectual and developmental disabilities (IDD) and mental health needs.


  • Directly supervise clinical team leaders
  • Identify and coordinate necessary trainings for team members
  • Coordinate clinical services in collaboration with the Clinical Director
  • Ensure the collection of required data and documentation on consumer access and utilization of START services
  • Collaborate with other members of the START leadership team to monitor quality of START service delivery and assure fidelity to the START model
  • Based on feedback of clinical teams, identify training/support needs of the community
  • Coordinate community trainings with the Clinical Director
  • Provide support as needed to clinical team 24/7/365
  • Participate in and complete the START Coordinator Certification process

  • A minimum of a master’s degree in social work, psychology, counseling or other human service field with 2 years' experience working with people with IDD mental health and/or challenging behavior needs


  • 2 years supervisory experience
  • Must be a certified START coordinator or have the ability to complete the START coordinator certification process within 6-12 months of hiring
  • Prior experience as a START coordinator and/or START clinical team leader preferred

Company Overview

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.

Recommended skills

Social Work
Mental Health
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