The Client Services Administrator will assist the client services and contracts departments with tasks related to the day-to-day interaction with Xcēd Aviation’s customers, the creation and distribution of contract documents and assisting with on-going projects and other general administrative duties. Position will report to and work very closely with the Director of Client Services and the Manager of Contracts & Administration. This position requires strict attention to detail and the ability to re-prioritize tasks as needed.
ROLE AND RESPONSIBILITIES • Provide Client Services and Contracts support and assist with daily tasks • Interact with customers regarding inquiries and contracts • Assist in the on-boarding process with new customers • Work with process improvement team on assorted projects • Send contract documentation to customers • Monitor and coordinate with customers regarding certificate of insurance expirations and compliance with liability requirements • Assist in the timely filing of all UCC-1’s and PPSA’s and file UCC/PPSA amendments as needed • Scan and save all documents relevant to contracts • Input opportunity information into Salesforce • Assist with inventory reporting and management of the maintenance system • Coordinate with Credit Department to ensure all credit approvals are in place prior to documentation and funding • Issue purchase orders for equipment • Maintain status report for awarded, credit approved, documented and funded transactions • Other general duties including basic accounting, payables and receivables processing • Input contract information into lease system • Assist in generating reports • Any other duties as assigned by the Director of Client Services
QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or equivalent required. Associates or Bachelor’s degree desired • One – three years of experience in an administrative function preferred • High level of integrity and regard for confidentiality • Lease documentation process experience a plus • Background working with a computerized lease operating system a plus • Business insurance knowledge a plus
SKILLS • Intermediate-to-strong abilities in MS Word/Excel/PowerPoint • Strong communication skills – written, verbal, presentation. • Superior auditing proofreading • Ability to organize and analyze data • Basic business acumen • Ability to quickly learn and adapt to new systems and processes • Ability to interface with all levels of the organization • Strong problem-solving skills
PHYSICAL DEMANDS This job operates in a professional environment and routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, printers and fax machines.
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