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Outbound Call Center Representative

Accounting Now Westborough Full-Time
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Duties and Responsibilities:

  • Support customers in a positive manner aligned with our company mission.
  • Manage incoming requests via phone or email in a timely manner.
  • Facilitate referrals to available resources in an appropriate time frame through a series of outbound calls or emails.
  • Supports, promotes, and cross-sells credit union products and services.
  • May assists in the handling of repossessions as needed.
  • resolve customer disputes, discount past due bills, and more in a fast paced up beat work environment


Qualifications:

  • High School Diploma or GED equivalent required basic computer skills
  • Some experience Microsoft Word, Excel and Outlook
  • Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
  • Ability to work independently, self-starter, energetic
  • Display good judgement
 

Recommended skills

Microsoft Excel
Passionate
Grammars
Self Motivation
Computer Literacy
Active Listening

Location

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$34K
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Outbound Call Center Representative
Estimated Salary: $38K
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Job ID: 357618

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Accounting Now and SNI Financial, divisions of SNI Companies, are premier providers of staffing and recruitment services specializing in finance, accounting and banking. Our financial staffing solutions include:

  • Contract/temporary assignments
  • Contract-to-full-time hire assignments
  • Full-time placement
Founded in 1998 by former Robert Half executive Ron Smith, SNI’s commitment to professionalism is unparalleled. Our personalized service, responsiveness and precision in matching qualified candidates with rewarding job opportunities distinguish us from competitors. Through our sister division, Staffing Now, we are also able to offer a full range of recruitment services for clerical and administrative positions. With revenues in excess of $100 million, our firm ranks among the top 100 U.S. staffing companies and was recently named one of the fastest growing private staffing companies in the country by Staffing Industry Analysts. Based in Des Moines, Iowa, SNI Companies has over 40 offices in the Midwest, Northeast, Mid-Atlantic and Southeast to best serve our job seekers and clients.

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