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Inside Sales

Kavaliro Petaluma Full-Time
$18,000.00/ year
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Main Duties Responsible for answering and directing all company-wide calls in a professional and timely manner using a digital multi-line phone system. Process customer phone orders including answering questions regarding products and pricing. Enter, as needed, customer phone orders into the customer order database and process order in accordance with company standards. As requested, contact customers directly to process orders via the phone. Researching and providing customers with delivery order details. Triaging customer questions in order to direct them to the right department, participating in assisting customers to resolve order issues. File Maintenance; maintain and file all customer orders in filing system, including boxing and moving files to warehouse on a monthly or as needed basis. Process customer credits; entering credit information into customer database, process credit reports and ensure credits are applied appropriately. Greet all vendors and customers in a friendly and professional manner. Other Duties as assigned Run customer order and credit reports on a weekly, monthly or as needed basis. Provide back up support for Accounts Receivable, as needed. Participate in annual physical inventory. Assist with administrative support; typing letters, order guides or general support as requested. This job description is not all inclusive and may include all other duties as required. Qualifications & Experience Graduation from high school and 1-2 years' related experience in general office support or combination of education and experience required. Experience with digital phone system with multiple lines is highly desired. Customer service and/or administrative support related experience preferred. Proficiency with word-processing and spreadsheet software which includes MS Word and Excel required. Must be able to multi-task, problem solve and provide excellent customer service.


Recommended skills

Word Processor
Customer Service
Physical Inventory


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Inside Sales
$18,000.00/ year
Estimated Salary: $88K
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Job ID: BHJOB16820_31161


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By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

Speed and the acute ability to match skills to needs are critical attributes in the staffing industry, and at the Kavaliro agency, we use the most effective tools at our disposal to meet your specific staffing needs. Cutting-edge technology, savvy staffing strategies and a national reach to potential employees are all utilized to ensure our clients get exactly what they ask for. At our company, anything less would be unacceptable.

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