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Water Treatment Technical Consultant

ChemTreat Nationwide US Full-Time
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Job ID: CHE002069

About Us

OUR SHARED PURPOSE: BUILDING LASTING BONDS

The communities we belong to – the bonds we build with the people we care about – are integral to fostering our successes. From the bonds we create with customers to foster loyalty and respect, to the bonds we create with our local community outside of work hours – relationships shape our success. We’re building a better world by building lasting bonds.

Building: We’re doers. Our tools are innovation, experience, and dedication.
Lasting: We’re always there. We embrace an unwavering commitment to the future.
Bonds: We’re your neighbors. We value relationships with our customers and communities.

ChemTreat, Inc. is the nation's largest and fastest growing specialty chemical company dedicated solely to industrial water treatment. We have over 2,000 associates working throughout North and South America. Our entrepreneurial spirit helps drive our company's success and extends into our customers' facilities. We help our customers save millions of dollars every year, enabling us to achieve unparalleled growth in the water treatment industry.


Description

GENERAL DESCRIPTION

The Digital Tools Success Manager will own the CTVista+ customer setup experience and will drive CTVista+ adoption. This individual will be responsible for setting up needs, communicating these needs to the support team, and ensuring a successful setup. 


ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  • Be the primary driver of the configuration, setup, and troubleshooting of new CTVista+ applications. 

  • Drive CTVista+ adoption and ensure on an ongoing basis that key customers are happy with the CTVista+ platform.

  • Proactively document and make recommendations for potential plant improvements pertaining to data capture and reporting.

  • Support the CTVista+ Training and Adoption Manager in providing sales team and customer training, as needed.

  • Work with the Corporate Sales Team to drive the correct alignment and setup across multiple facilities that are aligned to a specific corporate account.

  • Identify barriers to achieving CTVista+ adoption, provide this feedback to the CTVista+ team, and contribute ideas to improve CTVista+.

  • Manage the CTVista+ Support Team to ensure that CTVista+ requests and issues are closed in a timely manner. Prioritize these issues and escalate items to the development team as needed.

  • Project management for the CTVista+ development team to achieve the required integration specific to new integrations for controllers and DCSs that are not a part of the existing CTVista+ integration portfolio.

  • Help with testing in the development environment for items in CTVista+ development (enhancements).

SUPPLEMENTAL RESPONSIBILITIES
  • The role will initially be entirely focused on the proprietary ChemTreat CTVista+ data management program. In the future, the role may expand to include other digital tools. 



Qualifications

  • Bachelor of Science degree, preferably in Chemical Engineering, Chemistry, Biology or other scientific field
  • Minimum of 5+ years of experience working in the industrial water treatment field
KNOWLEDGE & SKILLS
  • Technical, Analytical skills, and business knowledge
  • Communication and Interpersonal skills; Teamwork and leadership 
  • Organizational skills; Self-management
  • Deep knowledge of the technical aspects of the industrial water treatment business
  • Good understanding of the setup and application of analytical controllers in the industrial water treatment business
  • Ability to work closely with sales people and customers; to assess and communicate needs, with a good attention to detail to ensure customer needs are met
  • Ability to teach technical topics to audiences with varying degrees of sophistication and knowledge of the subject being taught
  • Ability to speak Spanish a plus
PHYSICAL DEMANDS 
  • May require long hours & varied work schedules  
  • Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
  • Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. 
  • Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds
  • Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time.
  • Occasionally required to drive both short and long distances, not to exceed DOT regulations 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS & ENVIRONMENT 
  • Required to wear all Personal Protective Equipment (PPE) which may include: eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields.
  • Occasionally in extreme heat conditions
  • Required to use ear plugs for hearing protection 
  • Both Indoor and outdoor sites may have high noise levels
  • Site location may be at a boiler house 
  • Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area. 
  • Use of hazardous chemicals is routine.
  • Collaborative working environment working; position touches all levels within the customer organization                  
  • Trust and respect for customers and ChemTreat field and leadership teams
  • Travel ~50 - 75%, will vary; primarily North American but may include Latin America.  
AT WILL STATEMENT

Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.

EQUAL OPPORTUNITY

ChemTreat, Inc. is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.

Recommended skills

Analytical
Team Working
Attention To Detail
Coordinating
Self Motivation
Scheduling
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Demonstrating Reliability and Earning Trust

Headquartered in Richmond, Virginia, ChemTreat is one of the largest and fastest growing industrial water treatment companies in the world. We create lasting partnerships and sustainable value by aligning our entire organization around the common goal of making our customers more successful.

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