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Sales & Customer Service Associate in...

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Sales & Customer Service Associate

Massage Envy Franchising, LLC Lexington, KY (Onsite) Full-Time
CB Est Salary: $13/Hour
Overview

Where Better Careers Begin! Massage Envy Hamburg 1908 Bryant Road Ste 140 Lexington, KY 40509


Do you have a passion for helping others? At the Massage Envy Hamburg franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Pay:



  • Competitive base pay of $13/ hour plus bonuses and commissions

  • Employer-paid healthcare including medical, dental and vision plans for full time employees

  • Matching up to 3% 401(k) after one year of employment

  • Employee referral bonus program

  • Employee Assistance Program

  • One night and one weekend shift requirement

  • In-depth product and service training

  • A free massage service each month

  • 30% off all products


Qualified Candidates:



  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

  • Are critical thinkers with excellent customer service and computer skills and the ability to multitask

  • Have great people skills and can establish positive relationships with guests

  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:



  • Provide outstanding customer service and help everyone feel valued and understood

  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

  • Help grow and retain a client base both in-person and through phone/email outreach

  • Support our Service Providers


Culture & Support:



  • Trained leadership that is invested in YOUR success

  • Award programs (like Sales Associate of the Year)

  • Annual Employee Appreciation Day

  • A caring community that strives to celebrate individuality and share knowledge


If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!



Salary

$13.50 / hr


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Recommended Skills

  • Customer Service
  • Home Care
  • Interpersonal Skills
  • Leadership
  • Multitasking
  • Passionate

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