Ensures service and installation groups meet company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs.
Manage and direct the daily operations of the Department, including Dispatch, Service and Install.
Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets.
Lead billing and costing meetings for projects. Control inventory. Plan effective strategies for the financial well-being of the company.
Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
Establish organizational structures. Delegate tasks and accountabilities including hiring, development, productivity, employee engagement and disciplinary responsibility.
Coordinate and monitor subcontractors to ensure professional quality, timely and cost effective installation and service delivery process. Monitor performance and implement improvements.
Monitor, manage and improve the efficiency of support services such as efficient maintenance of project paperwork to include contracts, revisions, estimates, work drawing and specifications. Facilitate coordination and communication between support functions.
Engage in regular communications with sales, customers and vendors to ensure total customer satisfaction.
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Job ID: 2110536
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