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Company Contact Info
- Medford, MA
- Beacon Hill Staffing Group
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Customer Service Representative
Beacon Hill Staffing Group, LLC • Medford, MA
Posted 2 months ago
Our client, a software company in Medford, is seeking a Customer Service Representative on a temporary to hire basis. This role researches damaged vehicle incidents and roadside assistance inquiries, responds appropriately and professionally to the customer, client and/or internal organization, mediates, negotiates, and develops and implements steps for resolution, develops internal and external relationships to ensure client satisfaction, resolves member issues within a specified time period, including, but not limited to contact center, vendor or claims inquiries, analyzes customer and client issues and identifies and recommends improvements. Associate degree required, as well as a minimum three (3) years' customer service experience. This position can pay up to $22/hour depending on experience.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.
We look forward to working with you!
Beacon Hill. Employing the Future (TM)