Remote Flexible Jobs ([ Link removed ] - Click here to apply to Client Support Specialist (digital landscape)) is seeking for a Client Support Specialist.
You will help to lead our North American clients to create high performing practice websites by making website edits, answering client questions and providing guidance on maximizing clients’ online marketing efforts.
To keep pace with the ever-changing digital landscape, you will be provided with ongoing training and development opportunities.
Reporting to the Client Services Manager, you will work with our chiropractic and allied health brand clients by building relationships and ensuring customer satisfaction.
Apply and register today at [ Link removed ] - Click here to apply to Client Support Specialist (digital landscape) and select the Remote Customer Service Job Network.
Please reference user code RFJTanyaPhilip.
Please contact our office staff at
1-405-633-0079 if you have further questions.
Your specific role responsibilities include, but are not limited to:
Answering incoming support calls, email, and chat from live clients regarding their website and plan type service.
Troubleshooting technical issues and resolving any customer requests or complaints in a prompt and professional manner.
Advising live clients on new digital marketing methods to maximize site performance.
Coordinating with internal teams to complete client requests.
Skills or Expertise
HOW TO SECURE AN INTERVIEW
To be invited for an interview, you should possess the following skills and experience:
An upbeat, positive phone matter that exudes confidence and trust to our clients.
Direct client service experience (via phone and email) and a passion for providing exceptional service.
Superior written and verbal communication skills.
Basic .html , Photoshop, and digital marketing skills (including SEO and social media).
Excellent organizational and time management skills.
Experience in the health profession and working with doctors is desirable but not essential.
Search Engine Optimization