Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Layaway Associate

Kmart Warren Part-Time
Apply Now
Req/Job ID: 988172BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Part-time
Job Function: Customer Service
Store ID: 04206: WARREN, MI

Provides “World Class” Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority
• Processes all layaway transactions in a fast efficient manner
• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink
• Possesses knowledge of all areas of the store including specific locations of merchandise
• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review
• Adheres to policies in the processing of check and credit card transactions
• Strong understanding of all register functions including how to process all transactions and forms of tender
• Affixes labels to merchandise or packages to ensure customer satisfaction
• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities
• Promotes the use of our credit card, Smart Plans, and add-on sales
• Possesses knowledge of the store, services, and locations of merchandise
• Ensures that department personnel pick up high-ticketed merchandise immediately
• Displays strong skill sets in use of the Remote Maintenance Unit (RMU)
• Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages
• Makes eye contact, smiles and greets all customers that come within ten feet of associate
• Engages in friendly conversation with customers to build customer relationships
• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can
• Demonstrates “Take customer to the merchandise” policy
• Performs other duties as assigned
• Strong reading, writing, oral, and arithmetic skills
• Ability to possess a positive, friendly demeanor
• Ability to lift and move merchandise, typically a minimum of 20lbs
• Repetitive bending, lifting, stretching and reaching skills
• Ability to be cross-trained
• Demonstrate strong skills set in suggestive selling techniques
• Ability to understand and follow oral and written instructions


Recommended skills

Customer Satisfaction
Selling Techniques
Customer Service
Displaying (Exhibition)
Loss Prevention
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 988172BR


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.