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Senior ServiceNow Engineer

Kforce Technology San Diego Full-Time
$110,000.00 - $130,000.00 / year
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Kforce is currently seeking a Senior ServiceNow Engineer to join our client in San Diego, California (CA). Please see the duties below and apply today! Responsibilities:
  • Implement innovative ServiceNow solutions in ServiceNow as assigned
  • Integrate ServiceNow with other/legacy systems
  • Participate in the design and recommendations of overall system functionality
  • Configure and maintain the system ensuring consistency according to established governance
  • Collaborate with and support internal customers in the configuration and development of ServiceNow to support business requirements
  • Assess user skill gaps and determine user training needs, develop and deliver ServiceNow user training
  • Releases enhancements to the live environment
  • Collaborates with other team members to define and execute quality assurance measures including detailed test plans
  • Participate in audit activities related to the Incident, Request and Asset management processes


  • Bachelors' degree in Computer Science related field plus
  • Minimum of 3 years of experience with ServiceNow analysis, configuration, development and delivery of ServiceNow customizations and solutions
  • Experienced in full lifecycle ServiceNow implementations with excellent communication skills
  • Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified
  • Expertise in Incident, Change, Problem, Asset, CMDB, Service Catalog, Report, and Workflow customizations and scripting (JavaScript) is a must
  • Experience with Field Service, Orchestration, MID server, Import Sets, Discovery, ServiceWatch, ITOM, and Performance Analytics desired
  • Experience with developing in any one of the following programming languages: PHP, C, Java, Perl, HTML/HTML 5
  • Understanding of Configuration Management as it relates to ITIL
  • Experience with Web Services Integration (SOAP, REST, and JSON)
  • Experience with delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • Experience working with Agile (Scrum) project team development environments
  • Able to write detailed documentation (project specifications, requirements, and plans) for both technical and nontechnical audiences
  • Ability to analyze and solve technical problems
  • Qualified candidates must be presently authorized to work in the United States on a full-time basis; This company does not sponsor or transfer H1-visa individuals
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Recommended skills

Java (Programming Language)
Hyper Text Markup Language (Html)
Java Script (Programming Language)
Php (Scripting Language)
Server (Computer Science)
C (Programming Language)
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