Management Trainee Programme

We invite you to embark on your journey to a successful career with Hang Seng.

Welcome to Hang Seng Bank's Management Trainee Programme career page. If you're seeking a kick-start to your career in one of Hong Kong's top domestic banks, our program offers the perfect opportunity. You can gain essential skills for success in the business world, establish valuable connections, and navigate the banking and financial services sector.

Join us in serving the local community and contributing to one of the World's Top 100 most sustainable companies. Here are all the information on what we seek in our Management Trainees (MTs) and the promising career prospects we offer.

Hang Seng’s Management Trainee Programme offers a holistic development approach, centred around 2 key dimensions, Enterprise and Professional. At the enterprise level, aspiring leaders are immersed in our purpose, values and strategies in fintech and Greater Bay Area business as well as Environment, Social and Governance (ESG) initiatives. The professional level focuses on 10 business and function streams. You'll build your core banking knowledge and specialist skills in an inclusive environment and equip yourself with future skills, designed and offered through our expansive and agile learning environment, customised to enhance your development and growth.

The first 24 months of the programme will be about maximising your exposure in order to gain the essential work-related knowledge and skills through rotations across core departments. You'll acquire valuable experience by participating in bank-wide projects and working in cross-functional teams. You'll then leverage your core department rotations and choose a placement area which usually lasts up to 12 months, starting the development of your career in the selected area of expertise. The opportunities don't end here – when you have graduated from the Management Trainee Programme, you'll be offered opportunities in Hang Seng to further progress and grow your career, preparing you to become one of our future leaders.

If you're interested in what we’re offering in the programme, you can click "Apply now" to submit your application. You can also learn more about the programme and each business / function stream below.

Commercial Banking connects entrepreneurial businesses to opportunities through our relationship managers and digital capabilities. You'll rotate across Relationship Management teams that work directly with clients to support and expand their operations.

You can also work in Global Trade teams that offer services and finance for buyers and suppliers, or with our Product Management teams, that develop new, digital services to improve the experience of our customers, and incorporate ESG considerations into our client solutions.

• Learn how to provide professional advice to corporate customers on insurance and investment products, areas of expertise crucial to success in the competitive CMB segment

Global Payments Solutions

• Understand product development of Global Payments Solutions
• Understand the management and commercialisation of the product cycle

Global Trade Solutions

• Acquire an overview of Global Trade Solutions products and daily activities, critical in providing quality lending services to customers

Relationship Management

• Gain valuable connections and experience by managing a portfolio of commercial customers
• Deepen your knowledge of various industries and hone your skills in financial analysis

Wholesale Client Coverage

• Understand the origination and structuring of Syndicated/Structured Finance transactions
• Acquire a basic understanding of commercial real estate loans and advances
• Understand the structuring of sustainable finance deals

Wholesale Chief Operating Officer’s Office

• Understand the operational flow between the Wholesale Chief Operating Officer’s Office and other departments within CMB, as well as with Group
• Gain exposure to Fintech and data analytics within the context of commercial banking

Digital Business Services (DBS) Management Trainee (MT) Programme at Hang Seng Bank offers you the opportunity to groom yourself as a fintech-savvy and change talent within a dynamic financial institution as well as developing an entrepreneurial mindset. You will have myriad opportunities to lead and drive digital and change initiatives that drive and support business value and growth.

Throughout the 3-year programme, you will be exposed to a diverse range of responsibilities, from innovative digital projects to providing high-quality operational support across DBS’ core function units. Beyond gaining technical expertise, the DBS MT Programme also empowers you to spearhead bank-wide transformations. This unique opportunity will allow you to become a true all-rounded talent, shaping the future of Hang Seng Bank.

The DBS division consists of a total of 8 units (including Corporate Services, Operations, Information Technology, Data and Analytics, Transformation, Chief Control Office, Chief Administration Office and Procurement), of which 5 are being introduced below.

• Learn the latest financial technologies and build best-in-class IT solutions and products for our customers
• Embrace Fintech adoption and enable innovation strategy execution in pioneering new ideas and capabilities through an experimental approach

Operations

• Be an “End-to-end Solution Maker” to drive the change process in streamlining, simplifying and improving the way we serve customers
• Become a digital advocate by working closely with businesses and technology experts on evolving our customer services in the digital era and building digitalization into the Bank’s DNA to delight customers

Data and Analytics Office

• Gain a thorough understanding of data management and control, data analytics and management information in supporting bank’s Data Strategy and Principles
• Build the capability to improve client experience and unlock business opportunities, leverage our customer-centric strategy, while protecting bank and customer data

Corporate Services

• Acquire professional knowledge in property and real estate management, from strategic planning to operational management
• Participate in strategic programmes covering all aspects of real estate portfolio and project activities

Transformation

• Develop business consulting capabilities to provide innovative ideas and customer centric solutions to assist stakeholders in fulfilling transformation needs
• Acquire programme and project management skills needed to manage complex strategic programmes with an agile approach
• Put strategy into action as a change agent accelerating the bank’s digitalisation process, with the goal of becoming a fully-fledged "next generation" bank
• Develop business consulting capabilities to provide innovative ideas and customer centric solutions to assist stakeholders in fulfilling transformation needs

The Functional Services MT Programme offers unique broad-based development experience to build core capabilities in one of the two mainstreams, either in Finance or Risk and Compliance. You'll then rotate to areas outside of these mainstreams in functional areas such as Digital Business Services, Audit, middle office in Wealth and Personal Banking and Wholesale Banking.

The Programme prepares you for a strong-focused professional career and opens opportunities across Hang Seng in businesses or functions to suit your interests and skills.

• Assist in preparing materials for the Bank’s Asset and Liability Committee (ALCO)
• Work with businesses in managing liquidity and IRRBB risks
• Take part in the preparation of risk-weighted asset calculations for capital reporting
• Assist in the capital planning and forecast cycle

Finance Strategy and Execution

• Support the HASE’s finance functions for implementing the operational risk and control management framework according to HSBC Group guidance
• Liaise with Operational Risk and provide support and guidance to various Finance teams to ensure that appropriate operational risk and control identification and assessment is undertaken for Finance function in HK and oversea sites
• Assist in the production of risk and control reports with regard to the advised committee meeting schedules to facilitate management for review and decision making
• Prepare the Group’s consolidated financial reports including statutory financial statements and published materials relating to interim and final results announcements
• Prepare HKMA/PRA prudential returns and other reports required by other regulators
• Prepare financial and regulatory related information to senior management, the Board and various committees
• Ensure the financial compliance with the relevant regulatory requirements of the Banking Ordinance and HKMA SPMs and guidelines. Also perform accounting and ledger control functions
• Provide advice and guidance to support the risk policy for managing Financial Reporting Risk. Perform review and challenge to issues, actions and incidents reported by 1st line businesses and functions. Oversee remediation and closure of issues
• Assist in accounting standards implementation, new product due diligence and provide accounting opinion to businesses
• Ensure compliance in Sarbanes Oxley Act (SOX) in the Bank, including SOX deficiencies reporting and annual certification
• Conduct periodic assurance reviews within and outside Finance function to ensure adequate controls are in place to mitigate Financial Reporting Risk, also to help improve the effectiveness of the operations within Finance function

Insurance Business Finance

• Participate in finance and accounting related activities of the insurance operations under the Bank, including financial control, regulatory reporting, forecast & planning, product development & projects and ALCM/capital management
• Interact with a wide diversity of business or functional departments such as the Actuarial, Investment, Operation and Business Departments
• Gain an understanding on the Insurance Business Finance Department and the insurance industry specific knowledge
• Learn the dynamics of how insurance operations' financial results are being incorporated into the Bank-wide bigger picture

Product Control

• Support the daily and monthly profit/loss and other production tasks related to the Bank's Markets and Securities Service and Markets Treasury to gain knowledge in market products
• Gain knowledge and practice in performing different controls activities to manage risk, and in understanding the importance of non-financial risk
• Involve in other ad hoc projects and new product due diligence and have exposure in user acceptance testing for system implementation

Strategic Planning and Stress Testing

• To understand how management accounting concepts are applied to the Bank's functions, and how your contribution to an accurate and timely management information report could make a difference in senior management's decision on the overall business
• To develop valuable business analytic skills and understand keys to managing balance sheet risks, allocating resources as well as participate in budgetary preparation and control process
• To support the identification of risks and opportunities by running financial forecast and stress testing exercises and closely collaborate with different stakeholders within the bank
• To gain exposure in learning about the Bank's valuation in resolution (VIR) process which involves stress testing, financial projection, and the preparation of the intra-month balance sheet, liquidity forecast as well as capital plan

Wealth and Personal Banking Business Finance

• Collaborate with WPB business units (including Retail Banking and Wealth Management Businesses) to monitor the implementation of the financial plans
• Prepare management information to facilitate monitoring and analysis of business performance
• Work with internal stakeholders across WPB to track and streamline current sales data collection process
• Support creating concise communication materials and present findings to management

Wholesale Business Finance

• Prepare timely and accurate management reports, analyze business trend and customer profitability
• Conduct cost control to ensure expenses and FTEs are within budget and to support business initiatives
• Collaborate with relevant parties including IT and Operation to ensure the accuracy and integrity of financial booking
• Perform various analysis on business operating results and handle enquiries from Relationship Managers

Risk and Compliance

Wealth and Personal Banking (WPB) Risk

• Participate in WPB Risk team's Risk Steward and Risk Advisor roles to set the risk appetite for retail lending, as well as monitor the portfolio of WPB products to inform and refine credit policies, procedures and models, via a wide range of risk management governance frameworks and controls
• Opportunities to understand the model development, monitoring, regulatory reporting, controls and governance process and get to know the latest data analytics solution delivery

Wholesale Credit Risk Management (WCRM)

• Learn the end-to-end Wholesale Credit Risk Management operating model, as an independent second line of defence. WCRM covers a wide range of aspects: defining risk appetite statement/threshold, establishing credit policies, designing and monitoring controls, managing the end-to-end credit journey from credit approvals, and special credit management, as well as facilitating regulatory monitoring and decision making through analytics
• Participate in and learn from our subject matter experts on credit underwriting, risk control, portfolio review, model analytics and specialised credit handling
• Undertake the duty of Financial Crime Compliance Subject Matter Expert Advisory and/or conduct Financial Crime Risk investigations in a professional and efficient manner, so that the bank’s and regulatory standards are fulfilled
• Keep abreast of new developments and intelligence associated with Anti-Money Laundering and Counter-financing of Terrorism (AML/CFT), Fraud, Anti-Bribery and Corruption, Tax Evasion, as well as Sanctions

Regulatory Compliance

• Form good partnerships with different business streams and functions to provide professional advice in regulatory compliance matters
• Have opportunities to interact with regulators in fulfilling regulatory demands

Compliance Assurance

• Compliance Assurance (CA) sits within the second line of defence (2LoD) and provides independent assurance services, to assist the bank in the timely identification, evaluation, and mitigation of regulatory and financial crime risks
• Work closely with Chief Risk and Compliance Officers and other Group Compliance Capabilities to deliver time-sensitive independent insight on the management of regulatory, conduct, financial crime and reputational risks, mainly through the assessment of associated controls, to provide assurance to stakeholders of the effectiveness of the Group’s financial crime and regulatory risk management

Global Banking connects large corporations and financial institutions to opportunities through a group of high-level relationship managers and tailored banking solutions. You'll rotate across Relationship Management teams and Product teams during the development programme and learn how to build strong and strategic partnerships with your clients.

You'll also support the driving of various new initiatives in Global Banking, such as new product development.

• Gain insight into commercialisation of digital initiatives and digital journeys, building of AI tools and advanced analytics to achieve excellent customer experience, growing and protecting the bank at the same time

Corporate Wealth and Sales Management

• Learn how to provide professional advice to corporate customers on wealth management products, and related internal control functions

Debt Capital Markets Origination (DCMO)

• Acquire basic knowledge of the bond market
• Understand Hang Seng DCMO business model and strategic focuses

Global Banking / Financial Institutions Group Relationship Management

• Acquire experience in providing a broad spectrum of financing solutions to large corporations and financial institutions
• Gain exposure to a comprehensive range of products and services, including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products
• Learn from experienced and knowledgeable professionals to understand the specific requirements of our customers and how to provide tailor-made financial packages in their best interests

Global Banking Bond Management

• Gain insight into bond portfolio investment and related regulatory and compliance requirements

Global Payments Solutions

• Understand the management and commercialisation of the product cycle

Global Trade Solutions

• Acquire an overview of Global Trade and Receivable Finance products and its servicing model

Wholesale Client Coverage

• Understand the origination and structuring of Syndicated/Structured Finance transactions
• Acquire a basic understanding on commercial real estate loans and advances
• Understand the structuring of sustainable finance deals

Treasury Solutions

• Collaborate with various internal stakeholders, such as Relationship Managers and other internal departments, to identify customers’ hedging needs and provide appropriate treasury products and solutions

Wholesale Chief Operating Officer’s Office (WCOO)

• Understand the operational flow between the Wholesale Chief Operating Officer’s Office and other departments within Global Banking as well as with Group
• Gain exposure to Fintech and data analytics within the context of commercial banking

The Global Markets MT Programme offers you unique development opportunities in Global Markets, working with our product specialists, traders and analysts who provide integrated financial solutions and 24-hour global markets coverage. Our IT infrastructure enables us to deliver quick access to key markets and up-to-date information to customers. You'll learn how we develop tailor-made treasury products to help customers better manage risks in the ever-changing market.

You'll gain the necessary grounding and knowledge in various businesses and functions such as Trading, Market Treasury, Structured Products, Treasury Solutions, etc.

• Understand the roles and responsibilities of the Markets Treasury team in Hang Seng
• Gain knowledge on how interest rate, liquidity and funding risks are managed

Treasury Solution

• Collaborate with various internal stakeholders such as Relationship Managers, branches and other internal departments, to identify customers’ hedging needs and provide appropriate treasury products and solutions

Trading

• Understand the purpose, structure, and framework of departments under Trading, such as Interest Rate Trading, Repo Trading, Foreign Exchange and Options Trading
• Turn theory into practice, getting hands-on experience in trading, hedging activities and strategy formulation, spanning various asset classes in different markets around the globe

Structured Products

• Get involved in structuring and developing FX/Equity/Interest Rate-linked products
• Understand the dynamics and competitive landscape of structured products as investment and hedging solutions to various client segments, including Wealth and Personal Banking, Commercial Banking and Global Banking clients

Global Markets – Data, Fintech, Business Management and Planning

What to expect

Our Global Markets Chief Operating Office executes change and ensures that key governance mechanisms are in place and potential risks are identified and mitigated with the embedment of the right risk and control culture. The team promotes operational excellence by collaborating with operational and functional teams and promoting a work environment that drives digital and data transformation. It plays a key role in operations and business management support for Global Markets (GM), as well as engages in strategic and financing resource planning.

• Support data change initiatives and delivery of business analytics use cases. Understand data privacy and data quality control
• Get involved in strategic and financial resources planning, strategy tracking and management reporting

Transformation and Business Management

• Participate in the Fintech development in support of GM’s needs. Get involved in transformation programmes and projects for GM
• Get involved in supporting the desk’s business initiatives, drive changes for business growth and compliance with different requirements

Non-Financial Risk and Regulatory Change

• Understand the control and risk oversight in fulfilling the internal group and external regulatory requirements
• Get involved in risk assessment and control testing, regulatory impact assessment and regulations tracking

GM Operations

• Gain hands-on experience in trade matching, stock, cash, ledger and intersystem reconciliations. Understand key controls imposed in day-to-day operations
• Participate in post-trade monitoring on trade capture, processing, settlement and reconciliations

Hang Seng Indexes Company Limited (HSIL) is the leading index provider for the Hong Kong and mainland China markets. HSIL calculates and manages the Hang Seng Family of Indexes, including the well-known Hang Seng Index and over 2200 real-time and daily indexes. HSIL has always been at the forefront of the market, developing numerous market measures to help investors make their investment decisions.

The HSIL MT programme offers you an exclusive opportunity to gain experience in index solutions research and development, an area that is increasingly becoming a pivotal force in the asset management industry. You’ll join us to offer sophisticated and authentic index solutions with high visibility to facilitate investors worldwide to make informed decisions. You'll also have exposure to different areas, including client management, strategy and planning as well as operations, transformation, and data management.

• Maintain the leading position of existing flagship indexes, e.g. HSI, HSCEI, HSTECH etc.
• Nurture the usage of Hang Seng Family of Indexes and create new indexes to meet market demand
• Ensure proper governance is in place for the index development / management process
• Review the index methodologies to keep pace with the market development

Product Development

• Develop new index solutions and data and analytics products to facilitate investors to make informed decisions, and create new revenue streams for HSIL
• Formulate business plans and project management plans to implement new business initiatives
• Conduct market research to keep abreast of key market and competitor intelligence

Client Management

• Connect with diverse range of clients, including asset owners, asset managers, investment banks, broker dealers and other financial institutions to promote the use of Hang Seng Family of Indexes for investment funds and structured products creation, asset allocation, risk management and benchmarking purposes
• Achieve business targets through cross-selling to existing customers or acquisition of new customers
• Support the formulation and implementation of the overall sales strategy
• Participate in the preparation of HSIL strategic plan
• Provide support to facilitate the implementation of business strategies
• Explore external partnership opportunities

Other business attachment

• You'll have the opportunity to attach to other businesses and functions in Hang Seng to gain a holistic exposure to Hang Seng’s bank-wide operations. Such attachments may include:
  • Hang Seng Investment Management
  • Strategy Planning and Corporate Development
  • Wealth and Personal Banking
  • Commercial Banking
  • Global Banking
  • Finance
  • Audit
  • Hang Seng Bank (China) Limited and other subsidiaries

The Wealth and Personal Banking (WPB) MT Programme offers you broad exposure to our retail and private banking business functions You'll rotate among our product development, channel innovation or customer experience teams, to identify opportunities to improve our products, services, and propositions. You'll have the opportunity to gain experience in our Retail Distribution team, providing best-in-class services to our customers.

You'll also work with digital transformation, business risk and control functions, business performance management, or our strategy teams, to deliver strategic projects for business growth. Additionally, you'll be provided with training and workshops, equipping you with the banking, design thinking and professional skills needed to develop you as a future-proof leader.

• Gain multi-faceted experience at Hong Kong’s No. 1 ETF manager in terms of assets under management, with the opportunity to work with different front-to-back office stakeholders in the asset management business
• Gain exposure to investment market research, fund product development and life cycle management
• Opportunity to participate in business and market expansion initiatives, formulating business and branding strategies as well as drive sustainability development

Branch Network

• Gain hands-on and in-depth retail banking experience by connecting with the diverse range of retail customers at one of our branches
• Learn to create great customer experiences, achieve business growth, manage risk control and digital transformation in a dynamic environment

Credit and Financial Crime Risk Control

• Implement various control frameworks, including credit approval and collections, customer due diligence and financial crime risk management programmes

Chief of Staff

• Drive the execution of the retail bank’s strategy and initiatives
• Track the overall business performance and cost to identify opportunities for improvement
• Drive people engagement and support the bank’s talent management strategies
• Design and implement fraud and business risk management framework

Customer Propositions and Management

• Design and strengthen value propositions for our strategic core segments, including affluent, emerging affluent, young segments and mainland China customers, to maximise portfolio profitability
• Gain valuable experience in driving customer proposition strategies, from acquisitions, activation, relationship, and anti-attrition, with different product teams and channels
• Participate in the development of partnerships, customer engagement events and propositions enhancement initiatives aimed at strengthening customer loyalty
• Understand customer insights and translate into actions with exposure to customer journey enhancements, process improvements and communications, and campaign launch to cultivate customer centricity culture

Data, Analytics and Customer Relationship Management (CRM) ..Job text has been truncated here but will be shown when you apply.