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Sr. Clinical Admin Coordinator - Telecommute in PST or MST job in Dallas at UnitedHealth Group

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Sr. Clinical Admin Coordinator - Telecommute in PST or MST at UnitedHealth Group

Sr. Clinical Admin Coordinator - Telecommute in PST or MST

UnitedHealth Group Work from Home/Remote Full-Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Sr. Care Administrative Coordinator is an essential member of the Medical-Behavioral Integration Program. This position is responsible for managing notifications and referrals from providers and internal teams requesting behavioral health support.  The Sr. CAC acts as a resource for other departments to coordinate needed medical and behavioral health care for members.

This position requires solid

  • Organizational skills
  • Critical thinking skills
  • Communication skills

If you are located in PST or MST, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Serves as a primary point of contact for Behavioral Health Notification Queue 
  • Receives electronic notifications requesting medical/behavioral clinical services
  • Review and interpret clinical records to determine level of care management need
  • Determine member eligibility for internal and external care programs
  • Follow protocols to task requests appropriately
  • Navigate between computer platforms to research information (e.g. medical, clinical, benefits)
  • Follow standard procedure to complete requests
  • Review and advise member/provider of status of a request
  • Provide information regarding medical history and services to facilitate staff to assist members


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree or equivalent work experience, health certifications
  • 1+ years of work or volunteer experience in health industry
  • Preferred Qualification:
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado or Nevada Residents Only: The hourly range for Colorado residents is $18.17 to $32.26. The hourly range for Nevada residents is $20.00 to $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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