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Access Specialist - Fresh Start Indianapolis

Volunteers of America Ohio-Indiana Indianapolis Full-Time
$14.40 - $16.35 / hour
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Volunteers of America Ohio & Indiana is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1,000 committed and compassionate employees working in multiple impact areas.  

We are currently seeking an energetic, self-motivated, dynamic professional to join our Fresh Start Program team. Fresh Start is a family-focused residential addictions treatment program for mothers and their children. The Fresh Start Recovery Centers focus on helping mothers recover from opioid and other drug addictions and have healthy children. Fresh Start Recovery Centers serve pregnant women and mothers struggling with addiction. Our residential treatment provides 24/7 support to clients. This program uniquely allows mothers and children to remain together during treatment.   

As the first point of contact for the organization the Access Specialist will be highly responsive. This position is responsible for managing and directing all incoming calls, scheduling assessment appointments and intakes, and managing referrals for new clients in various Behavioral Health programs in Indiana. Candidate is expected to be courteous, customer service focused, resourceful, professional, and flexible.   

We offer a generous benefits package including paid time off, medical, dental, vision and a 403b with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.   

Applicants must have a High School Diploma. Associate's degree preferred.  

Skills required

Presentations
Marketing
Market Research
Research
Proposal (Business)
New Product Development
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Job ID: VOAGO-3750-1586

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Volunteers of America is a ministry of service dedicated to helping people reach their full potential.

Through thousands of human services programs, including housing and healthcare, Volunteers of America helps nearly 2 million people across the country – more than 23,000 in Ohio and Indiana alone.

Established locally in 1896, our ministry of service has supported and empowered homeless veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.

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