Seeking Customer Service Representatives! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term temporary engagement, and can work in San Francisco, California, this could be the Customer Service Representative position for you! Your responsibilities in this role - Provide accurate, friendly customer service in a timely fashion - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Receive and send written business correspondence - Manage incoming telephone calls
- Proficient with diversified computer software and systems - Excellent communication skills (written and verbal) - Expertise in customer service experience - Solid understanding of Microsoft Excel - Enthusiastic attitude and an engaging businesslike approach - Experience performing extensive research to resolve complex customer inquiries - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Strong problem solving and analytical skills - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Customer service and office administrative skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Please submit your resume directly to Nwamaka Ofodu at email@example.com.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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