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Store Manager at Shoe Carnival

Store Manager

Shoe Carnival Northpark Crossing, Joplin 64801, MO Full-Time
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Store number: # 238
Shopping center: Northpark Crossing
Street address: 423 South Range Line Road

Title:                    Store Manager

Reports To:        General Manager

Status:                 Salary Full-Time/Non-Exempt - all stores except Pennsylvania and Puerto                                     Rico

     Hourly Full-Time/Non-Exempt - Pennsylvania stores only

     Salary Full-Time/Exempt - Puerto Rico stores only

 

Job Summary: The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

Primary Duties & Responsibilities:

  • Demonstrates Total Customer Service Standards and leads by example.
  • Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.
  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.
  • Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports.
  • Supervises and ensures compliance of all cash handling procedures; provides overrides, performs safe and till counts, and reconciles cash settlements.
  • Trains and develops associates for growth.

Requirements:

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
  • Excellent leadership, sales, and customer service skills.
  • Ability to successfully complete Key Carrier Certification exam within 60 days of hire and the General Manager Certification exam within 18 months of hire.
  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • Bachelor’s degree or prior related management experience preferred.
  • Three years of retail/customer service experience required.
  • Total Rewards:

    The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

    • Competitive Pay
    • Paid Time Off (Vacation & Sick Time)
    • Comprehensive Medical, Dental, & Vision Benefits
    • Flexible Spending Accounts
    • Life, Disability, & Voluntary Benefits
    • Employee Assistance Program
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Employee & Family Discounts
    • Relocation Opportunities

    Shoe Carnival, Inc. is an Equal Opportunity Employer.

 

Recommended skills

Scheduling
Retailing
Management
Loss Prevention
Sales
Operations
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Job ID: 220846:1-133420

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