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InstaMed, Application Operations Analyst at JPMorgan Chase

InstaMed, Application Operations Analyst

JPMorgan Chase Newport Beach, CA Full-Time
Launch your career in Technology Operations and put your creative problem solving into action, delivering solutions that shape the future of global business. You'll work directly with clients to build strong customer relationships and problem-solve technical issues to make businesses more productive. Alongside a motivated team of fellow analysts, supervisors, and stakeholders, you'll develop innovative solutions to troubleshoot and resolve issues while accurately diagnosing problems and providing effective user support. Finally, your strong technology background will ensure that the security and standards of our commitment to excellence are met. And because professional development is a key component of our culture, you'll receive coaching, mentoring - and a host of other development opportunities - alongside your invaluable on-the-job experience.

This role requires a wide variety of strengths and capabilities, including:

+ Ability to identify problems and clearly communicate strategic solutions to clients

+ Desire to develop a working knowledge of change management, corporate IT audit processes, IT risk management, technical problem resolution, operations systems, and data sources knowledge

+ Strong initiative and desire to learn

+ Ability to effectively collaborate with team members and clients to achieve common goals

+ Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis

+ Working knowledge of Microsoft Office products

+ Strong analytical and problem resolution skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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