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Customer Service Rep Fortune 100 Company

Butler Aerospace & Defense Salem Full-Time
$13.50/ hour
Apply Now

JOB             Customer Service Rep Great Company Great Job

Location: Salem, OR (97302)

PAY               $13.50

SHIFT           1st  Mon - Sun;  work 4 week days & Sat or Sun 


Work at a Giant Fortune 100 Company as a Customer Service Rep. Great opportunity to start a career with a huge company.

JOB DESCRIPTION

* * * Previous Telephone Customer Service Experience Required

• Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail or facsimile transmission

• Call center experience required

• Provide customer service assistance for all internal and external customers of the Company

• Answer customer questions related to orders, RMA’s (Return Merchandise Authorizations)  product availability, pricing, etc. via phones and/or email 

• Process/enter orders in Oracle ERP - Will Train on ORACLE

• Process RMAs (Return Merchandise Authorizations) requests in Oracle ERP - Will train

• Follow pre-defined procedures to identify, evaluate, solve and escalate customer issues.

• Must be flexible with work schedule from the hours of  5:00am - 7:00pm Mon - Fri work 5 days a week 8.5 hrs daily

• Must have strong Customer Service soft-skills

• Proficient in Microsoft Office applications

• Must be able to communicate information easily over the telephone and email

REQUIRED SKILL & EXPERIENCE

-High school diploma or GED

-Clear drug test

-Clear Background check

- Need minimum of 3 months of Call Center Customer Service experience

- Able to Interview ASAP & Start Working in 1 -2 weeks

Please send qualified Resumes to Daniel URL blocked - click to apply  Please write JOB ID # 56887 on subject line of your email.

Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

CSR, Customer Service Customer service agent, inbound, outbound, interviewer, order taker, telemarketing, phone agent, call center rep, call center representative, call center agent, client services representative, client services coordinator, client services rep, customer care, customer care rep, customer care agent, account services rep, CSA, customer service associate, customer support, customer support rep, customer support specialist, member services rep, member services agent, technical support, technical support rep, technical support agent, tech support rep, tech support agent, client relations rep, client relations agent, Customer service advisor, telephone support rep, telephone support agent, sales support rep, sales support agent, phone agent, phone banker

Call Center,Customer Service,Data Entry,MS Office

Recommended skills

Customer Service
Facsimile Transmission
Call Centers
Scheduling
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Job ID: BHJOB19387_56887

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Butler Aerospace & Defense

Serving a wide variety of domains within the Aerospace, Defense and Federal markets, Butler has extensive experience that spans the Space, Rotary Wing, Fixed Wing, Land Vehicle and Staffing segments.

Butler's extensive talent network, domain expertise in Aerospace,  and overall business process experience combine to provide higher quality work while lowering cost.

Delivering solutions for the 21st century.

In the new millennium, major shortages of high-end engineering talent in the U.S. coupled with global business initiatives require new thinking and new solutions. Butler’s mission is to become the supplier of choice for premier companies in the Aerospace, Defense and Federal markets, by providing intrinsic value through a flexible business model.

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