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  • Salt Lake City, UT 84119

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Patient Service Representative

Kforce Finance and Accounting • Salt Lake City, UT

Posted 1 month ago

Job Snapshot

Contractor
Competitive
Healthcare - Health Services
Finance

Job Description

RESPONSIBILITIES:

Kforce has a client seeking a Patient Service Representative in West Valley City, Utah (UT). Summary: The Patient Services Representative is the initial point of contact for external physicians and the public at large. The incumbent must possess exceptional public relations/customer service skills and be able to communicate with patients and physicians in an effective manner. Primary responsibilities are to identify the needs of the caller and execute a plan to meet the needs, from registration and scheduling to referral management.

Job Requirements

REQUIREMENTS:

  • High School diploma or equivalent
  • Minimum of 1-3 years in a customer service business office setting, preferably in a medical specialty practice, with directly transferable skills required
  • Familiar with managed care, Medi-Cal, and Medicare eligibility, authorization and billing requirements a plus
  • Must have demonstrated ability to work in a highly complex environment, able to communicate with clients (including patients, clinicians and physicians) effectively
  • Demonstrated ability to remain professional, even when working through difficult situations
  • Demonstrated ability to effectively research and resolve issues, including patient financial accounts, scheduling and registration
  • Must have a working knowledge of Microsoft Office programs, including Excel, Word, Access or similar programs
  • Establishes a pleasant environment by using a pleasant tone of voice and maintaining composure at all times
  • Able to read, write, and speak English
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job ID: FATVT1805409
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