Supervisor, Budget Project Management

The Company:

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.

Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.

As a Supervisor, on our Budget Project Management team, you will play a key role as the day-to-day liaison between the client, internal teams, & vendor partners. This position will also oversee and coordinate all aspects of client budget management.

Responsibilities

• Integrating strategic planning philosophy into communication plan development
• Updating account team on status of all client projects
• Managing the flow of client media-related issues, creating solutions, and resolving issues.
• Establishing timetables for development of plans
• Serve as the primary interface internally between the strategy team, media investment team, creative agencies, as well as our back office, namely media reconciliation, accounts receivable, accounts payable, and central Finance
• Act as the primary point of contact for all aspects of client billings for the Strategy and Investment Teams and other members of the Client Service Team as well as key client personnel
• Serve as the liaison between the Client Budget Management Group and the Client Team(s)
• Act as the primary liaison between agency and the client for budget management issues
• Serve as the primary contact for all client budget management deliverables and troubleshoot as needed to meet client expectations
• Handling any client requests, e.g., plan or budget changes, as well as be responsible for presentation of the Budget Report to client(s)

Experiences

• 3+ years' work experience in cross-channel branding strategy or media communications and budget management experience, preferably within the media industry
• Prior client management experience required
• Superior Excel skills, strong interpersonal and presentation skills
• Experience in a fast paced, client service environment; a high sense of urgency, a positive attitude
• Knowledge of all media types; network (television and radio), local, print, out-of-home, direct and digital
• Knowledge of the dynamics of media - how each media element performs alone, how they perform together and how they are constantly changing
• Must be able to manage multiple projects and deadlines, be proactive, detail oriented, and possess outstanding follow-through skills
• Proven strong team management, interpersonal communication, and collaboration skills

#LI-KW2

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$60,000-$75,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

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