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Senior Director, Global PR & Corporate Communications at Payoneer

Senior Director, Global PR & Corporate Communications

Payoneer New York, NY (Onsite) Full-Time
Senior Director Global PR & Corporate Communications, New York (Hybrid)

Build Your Career | Have Fun | Make a Difference

Payoneer's mission is to empower businesses to go beyond - beyond borders, limits and expectations. In today's digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.

Payoneer's digital platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from 200 countries and territories. Leveraging its robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions, merchant services and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading digital brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure. Founded in 2005, Payoneer is profitable and has a team based all around the world.

Summary of role: We are looking for a collaborative, strategic and driven communicator to join our team as Global Director of Corporate Communications. Responsibilities include shaping and scaling PR strategy and thought leadership in partnership with regional marketing and senior executives to drive awareness of the category and the company. You will work closely with key stakeholders across the company to execute our strategy globally and nurture Payoneer's relationships with media, influencers, and other stakeholders, both directly and via our agency ecosystem spread over a dozen countries worldwide. This is an excellent opportunity for a highly motivated and experienced communications leader to shape Payoneer's global PR strategy and be a key member of the Marketing leadership team.

What You'll Do:

* Lead the development and execution of a strategic external communications program to generate high impact media coverage that drives demand for our solutions and raises awareness of the company's vision and strategy
* Work closely with executive management to ensure PR activities are aligned to business goals and collaborate with the wider marketing team to develop creative, integrated PR programs
* Manage PR agency teams across multiple countries, developing regional strategies, proactive media engagement for spokespeople, as well as actively monitoring the external news environment for expert commentary opportunities
* Drive the development of pan-regional content, from press releases, media statements and FAQs, to blog posts, by-lines, and abstracts
* Lead the development of thought leadership content including data reports, whitepapers, articles, investor surveys, blogs, etc to drive news media coverage and social engagement
* Work with the leadership team and subject matter experts to develop key narratives, metrics and programs that elevate Payoneer's reputation and industry positioning with a diverse audience, including customers, employees, investors, and partners
* Develop an executive platform strategy and plan for the C-suite that drives news media coverage as well as influencer and social media engagement
* Provide communications counsel and support to senior leaders to better communicate the company's overall vision, strategy, and capabilities to wide variety of audiences
* Lead cross-functional rapid response teams focused on communications to effectively manage reputational challenges, market events or other crisis communications issues
* Lead the Global PR & thought leadership team, mentoring and guiding them to success
* Foster best practices and a results-driven mindset in how we work and operate as a global communications team
* Develop and track benchmarks and metrics to measure communications, content, social and public relations effectiveness, and results
* Establish operational objectives, metrics, and work plans with agency partners to generate a steady and increasing volume of company stories through interviews, contributed articles, by-lines, blogs, and editorials
* Oversee measurement and reporting of our PR program in region, ensuring goals are met and that all activity falls within budget envelope
* Oversee the continued development of our crisis communication playbook and lead coordination of efforts should it need to be put into practice

What We're Looking For:

* Bachelors Degree required
* 15+ years in communications at an agency or public company with a track record of impact in B2B/SMB tech PR at strategic and operational level
* Experience working in publicly traded companies across different countries/markets
* The executive presence to work with the C-suite; strong ability to collaborate with senior management, internal and external partners across multiple teams and disciplines
* Ability to translate ideas into communications programs with sustainable activity and initiatives and make complex technology messages accessible and intuitive
* Outstanding verbal and written communication skills
* Confident public speaker capable both of presenting at high profile forums as well as training others to do so
* Superior project management, organizational skills, and attention to detail
* Ability to influence and counsel senior management
* Global acumen and experience working across borders, time zones and cultures
* Ability to juggle, prioritize and balance competing goals, projects, and personalities
* Effective team player with ability to drive initiatives independently
* Insights and data driven with the ability to link business results to PR strategy
* Good understanding of the payments industry is a plus
* Experience leading teams in a highly matrixed, globally diverse organizational structure is a plus

What we offer:

* Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA
* 401K with employer match
* Fitness reimbursement
* Generous PTO, paid holidays, and parental leave
* Learning and development opportunities
* Fun office culture with supportive leadership
* Exciting social events, including happy hours, birthday celebrations, and Friday lunches
* Community engagement opportunities
* Relaxed dress code

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email [ Email address blocked ] - Click here to apply to Senior Director, Global PR & Corporate Communications. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

What we offer:

* Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA
* 401K with employer match
* Fitness reimbursement
* Generous PTO, paid holidays, and parental leave
* Learning and development opportunities
* Fun office and remote work culture with supportive leadership
* Community engagement opportunities

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email [ Email address blocked ] - Click here to apply to Senior Director, Global PR & Corporate Communications. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is: $150,000-$275,000

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