Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M4468s6fy7k5b81jhb0

Customer Care Representatives

The Judge Group Boston Full-Time
$37,642.00 (Careerbuilder est.)
Apply Now
Our client is currently seeking a Customer Care Representatives

This job will have the following responsibilities:
    • Resolves customer inquiries and problems through effective interaction with both internal and external staff‚ particularly in the areas of marketing‚ enrollment‚ provider relations‚ Customer Care Center leadership.
    • Responds to a high volume of incoming calls (call length can vary widely from 5 minutes to 45 minutes or more)
    • Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve customer inquiries and problems; Utilizes interpreter services as needed to assist members
    • Employs strong interpersonal skills in order to handle difficult calls courteously and professionally
    • Documents calls in accordance with departmental policies
    • Works with peers to solve problems and promotes teamwork
    • Meets or exceeds department’s quality and productivity goals
    • Performs other duties as assigned
 

Recommended skills

Marketing
Team Working
Complex Problem Solving
Leadership
Customer Service
Interpersonal Skills

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$37,642
Avg. Yearly Salary

Career Path

See the next step in your career
Customer Care Representatives
$37,642.00 (Careerbuilder est.)
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 630836

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.