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  • Smyrna, TN

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Senior Manager, Six Sigma Black Belt

Asurion • Smyrna, TN

Posted 1 month ago

Job Snapshot

Degree - 4 Year Degree
Other Great Industries
QA - Quality Control, Management

Job Description

The Senior Manager, Continuous Improvement (Black Belt) will be responsible for ownership and management of key process improvements in the Supply Chain Organization.  Provide leadership in the planning, development, deployment and continuous improvement of processes.  Leverage Six Sigma DMAIC methodology to identify root causes of cost drivers, quantify impacts of root causes, develop and implement solutions to address the root causes and ensure metrics are in place to control the process going forward.  Key contributor in long-term planning and strategy to drive business results.  Identify and manage complex issues and drive issues to resolution.  Provide leadership frequent communication on the initiative performance. 
  • Identifies process improvement opportunities that add value and improve customer experience and supply chain KPIs
  • Facilitate cross-functional brain storming sessions to identify potential root causes for a business opportunity
  • Gathers data from various sources including SQL, manual data capture, etc… to quantify all root causes
  • Analyzes data to identify which root causes are most critical to address.  Data analysis includes prioritizing, Pareto Analysis and statistical analysis leveraging statistical process control tools like JMP.
  • Leads cross-functional teams in generating solutions to address complex problems utilizing fact-based decision Lean Six Sigma methodologies
  • Leads and manages all aspects of process improvement including, but not limited to, cost/benefit analysis, process analysis, data analysis, solutioning, implementation and confirming results
  • Leads implementation of solutions, communication and strategy to improve process awareness and effectiveness of long term initiative success
  • Establishes strong collaborative relationships with both internal and external supply chain partners
  • Develops and delivers presentations to communicate proposals, initiatives and progress leveraging DMAIC tollgates
  • Actively participate in business process understanding and implications of initiatives.  Seen as leader in the business
  • Responsible for meeting and exceeding timing, goals, and budget on initiatives
  • Successful track record of working through barriers and delivering results
  • Ability to build and maintain relationships and partner effectively across internal and external teams
  • Proactively identify and meet customer and stakeholder needs
  • Motivated change agent with the ability to collaborate across all levels
  • Excellent oral and written communication skills
  • Ability to think strategically and translate strategy into practice
  • Strong analytical and problem solving skills
  • Strong change management and facilitation skills
  • Demonstrated aptitude towards high standards for quality and performance
  • Excellent communication, interpersonal and organizational skills with a hands-on management style
  • SQL skills a plus
  • Six Sigma Black Belt certification is required
  • Bachelor's Degree with 5+ years work experience in a related field such as supply chain, product management, process management, or operations.
  • Industrial Engineering or Mechanical Engineering degree
  • Ability to read, write, analyze and interpret complex instructions, correspondence, legal documents, financial reports and/or technical documents
  • Ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications
  • Experience using Microsoft Office Suite products such as Excel, Access, Visio and Power Point
  • Experience using statistical software a plus (JMP)
  • Six Sigma Black Belt required
  • Ability to interpret complex numbers, financial data, and reports 
  • Apply mathematical concepts to create reports and financial records and present them effectively
  • Minimal travel is required with this position (10%).
•This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor(s).  This description is subject to review and modification at any time without notification.

Supply Chain/Logistics
Job ID: SUP06797
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