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Housing Specialist

BestSelf Behavioral Health Buffalo Full-Time
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Job Title:        Housing Specialist I                                        Job Group:    VI

Location:        1050 Niagara St., Buffalo, NY 14213                                    

Reports to:     Program Director                   


The Housing Specialist assists homeless mentally ill individuals, including mentally ill chemical abusers to obtain safe, appropriate housing and to maintain residential stability.  Services provided may include identifying appropriate housing options, coordinating services with housing agencies, determining client eligibility for government financed housing programs, facilitate resolution of landlord/tenant conflict, and assisting client to develop daily living skills.  The Housing Specialist will also work as an integral member of the Homeless Services Housing Team providing case management to clients as assigned.  Performs other duties as requested by supervisor.



  • Maintains file of available housing resources.
  • Screens client for eligibility for housing programs including Shelter Plus Care.  Assists client with application process.
  • Meets with clients and landlords to resolve problems.
  • Links clients for needed support services.  Provides transportation as indicated by level of client functioning.
  • Participates in team meetings, case finding and outreach activities.
  • Monitors client stability, participation in treatment and medication compliance.
  • Maintains required records and reports.
  • May be required to work flexible hours including evenings.  May work with individuals harmful to themselves or others.

Knowledge, Skills & Abilities:

Must have knowledge of common mental disabilities and substance abuse disorders as well as the ability to work effectively with the target population.  Must be aware of community housing resources.  Must possess a satisfactory skill level with oral and written communication, basic mathematical calculations, and problem solving techniques.  Must be able to work productively as a member of an interdisciplinary team.  Must be flexible and possess initiative and the ability to work independently in developing client resources.


Bachelor’s degree in related field OR associates degree in human service plus one (1) year full time paid service experience in an approved mental health or social service agency OR two (2) years of college (60 semester hours) including 15 hours of mental health related courses plus one (1) year full time paid service experience in an approved mental health or social service agency and possession of a driver’s license and a car.



Skills required

Human Services
Social Services
Case Management
Social Work
Child Welfare
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Job ID: lsbehavior-1050-1078


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BestSelf Behavioral Health (BBH) is an innovative organization formed through the merger of Child & Adolescent Treatment Services and Lake Shore Behavioral Health. Both organizations served this community for a combined 120 years and are proven leaders in innovative delivery of mental and behavioral health services in Western New York. Our shared reputation and stellar delivery of quality care in the community, led the Boards of Directors of both organizations to achieve the merger and the creation of what is now one the largest community-based mental and behavioral health organization serving children and adults of all ages in Western New York.

No matter how old you are, where you live in Western New York or what challenges you’re facing-BestSelf Behavioral Health can provide you and your family with the innovative and evidence-based services you need, along with a personal and caring approach that will help you feel respected, valued, confident and hopeful. We are proud to offer numerous locations that provide all of the behavioral health services you need. Our Certified Community Behavioral Health Clinics (CCBHC) are part of a new concept in outpatient care that is designed to improve overall health by caring for the whole person, better integrating behavioral health care with physical health care and increasing the use of high-quality, evidence-based practices.

BestSelf Behavioral Health also offers a wide range of programs and services to meet the community’s needs including but not limited to award winning after school programs, vocational programs, mobile services for underserved populations including at risk youth, those in recovery and the homeless population; and a best practice model Child Advocacy Center that works with law enforcement and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response during and after a significant trauma.

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