Job Description: Hard Copy Data Entry Specialist
GENERAL FUNCTION - The Data Entry Specialist will perform membership data entry of various documents into the membership system for new plans and existing plans, and work with internal personnel. Also troubleshoots data issues through coordination and communication with Supervisor and team.
MAJOR DUTIES AND RESPONSIBILITIES
Key membership data into the membership system efficiently and accurately.
Follow data processing guidelines and meet established standards.
Coordinate receipt, tracking, keying, and filing of membership data.
Research, communicate and resolve membership discrepancies.
Communicate with Supervisor, team, and internal personnel regarding data issues in a timely manner and escalate as necessary to EyeMed management team.
Identify and recommend systems and process modifications necessary to effectively and efficiently support the membership data entry function.
Ability to research, communicate and resolve membership discrepancies.
Key data from numerous paper document formats received:
-All formats of reports received.
-Standard EyeMed forms
Complete urgent data entry received by clients within 3 hours of receipt.
High School diploma or equivalent work experience
At least 1 year of data entry experience
Prior data entry experience
Ability to read/interpret hand written forms and key data into systems
Minimum keystroke per hour requirement of 9,000 alpha and numeric
•** Requires additional Eyemed OIG/GSA SCREENINGS REQUIREMENTS 9,000 KSPH w/ 99% accuracy
Ability to assume more complex tasks and grow within the team
Detailed working knowledge of mainframe computers and systems in general
Detailed working knowledge of basic person computer operations
Understands third party benefits and administration
Strong customer service focus
Ability to work well under pressure and multi-task
Previous knowledge/experience in the insurance industry helpful.
Membership/enrollment experience preferred
Familiarity with data entry systems as well as web based applications
Speed, efficiency and ability to adapt to heavy workloads and varying duties
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.