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  • La Crosse, WI

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Senior Billing Analyst (LHI) - La Crosse, WI

UnitedHealth Group • La Crosse, WI

Posted 2 days ago

Job Snapshot

Healthcare - Health Services
Health Care

Job Description

At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyone

LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well - being of Americans.

By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.


LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life's best work.SM 

The Senior Billing Analyst is responsible for analyzing billing data and ensuring accuracy of invoices and billing reports.  Other duties include monitoring customer funding balances and aged receivables to ensure prompt payment.  This position will also provide input for contract implementation as well as policy and procedure changes.


Primary Responsibilities:

  • Analyzes, investigates and resolves billing discrepancies

  • Uses pertinent data and facts to identify, determine root cause, and solve billing discrepancies

  • Reviews and validates customer pricing, setup, and functionality

  • Performs queries on relevant systems or works with IT to develop reports, in order to gather data needed to analyze billing discrepancies and issues

  • Utilize results from billing resolutions to identify potential corrections to billing systems, tools, or processes

  • Assist with invoice preparation and reconciliation of billing to A / R; Monitor outstanding A / R balances and take appropriate action

  • Prepare reports and analyses as required in support of the monthly financial closing process and contractual obligations

  • Conduct monthly internal audit of invoices, and develop solutions to mitigate future discrepancies

  • Assist in development of new processes within Billing and other departments

  • Perform user acceptance testing of system changes

Required Qualifications:

  • Associates Degree (or higher) in related field combined with 3+ years of billing experience

  • Strong computer skills including Microsoft Outlook (ability to create and send emails), Microsoft Word (ability to create documents), and Microsoft Excel (ability to create pivot tables, charts / graphs, advanced data manipulation skills)

  • Ability to understand complex billing arrangements

Preferred Qualifications:

  • Experience in a service or healthcare industry

  • Working knowledge of medical and dental terminology, ICD - 9, ICD - 10, CPT and CDT coding

  • SQL Report Writing, Power Pivot experience

  • Claims processing experience

  • National Career Readiness Certificate

Soft Skills:

  • Detail oriented with strong analytic and problem - solving skills

  • Strong written and verbal communication skills

  • Strong organizational and time management skills

Careers with LHI. Our focus is simple. We’re innovators in cost - effective health care management. And when you join our team, you’ll be a partner in impacting the lives of our customers, and employees. We’ve joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We’re located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We’re supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission - driven focus. For you, that means one incredible team and a singular opportunity to do your life’s best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: LHI, Billing, Analyst, Claims Processing, ICD-9, ICD-10

Job ID: 2551_824184
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