Rexnord is seeking an outgoing and energetic personality to fill a Credit and Collections Specialist position within a shared services environment. The right person will work semi autonomously to maintain current accounts and reduce account delinquencies. He or she will play a major role in customer dispute resolution and work closely with internal and external customers to ensure payment or resolution of the accounts receivable portfolio. The ideal candidate will have worked in a shared service and credit granting position previously, preferably within the manufacturing or distribution sectors. Prior business to business collection experience is required to excel in this position.
Contact past due and current customer accounts to collect receivable balances and resolve pending disputes.
Follow up with past due accounts in a timely and consistent fashion.
Review aged accounts and credit files for credit limit increases or alternate actions.
Advise Credit Manager of potential risks to portfolio and payment obstacles on a regular basis.
Daily review of orders that have been placed on hold for prompt release.
Communicate with external and internal customers during the research of customer deductions.
Analyze and approve commercial credit applications.
Work well with and communicate consistently with internal and external customers.
Customer account and payment reconciliation.
Perform other duties as assigned.
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self starter
Builds strong customer relationships and delivering customer-centric solutions.
Gains the confidence and trust of others through honesty, integrity, and authenticity. Can do attitude
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
Actively seeks new ways to grow and be challenged using both formal and informal development channels.
Consistently achieving results, even under tough circumstances
Experience and Skill Required
2-5 years of business to business collection experience.
Proficient in Microsoft Office Suite. Must be familiar with VLOOKUPs
Strong oral and written communication skills- be able to clearly communicate credit and account information in an easy to understand manner
Able to work independently
Manage several tasks simultaneously
Ability to initiate calls and conference calls in order to resolve internal or external disputes
Familiarity with commercial credit reporting
Previous experience using SAP or equivalent ERP desired, but not required.
Headquartered in Milwaukee, Rexnord is a concentrated multiplatform industrial leader with exceptional and trusted brands that serve a diverse array of global end markets. Every day approximately 7,000 associates across the globe work to deliver smarter solutions to our customers and create long-term value for our shareholders. Simply put, we advance the efficient use of resources by Solving Smarter.
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Rexnord® is a $2 billion multi-platform diversified global industrial company (NYSE:RXN). Within our two platforms, we serve a wide array of growing, global end markets by offering the broadest, most reliable product portfolios and trusted brands in our industries. Within Process & Motion Control, we design, manufacture, market and service specified, highly engineered mechanical components used within complex systems where our customers’ reliability requirements and the cost of failure or downtime are extremely high. Within Water Management, we design, procure, manufacture and market products that provide and enhance water quality, safety, flow control and conservation, in which customers specify our products due to performance, life cycle and project cost, and our service levels. We believe in a core business philosophy of continuous improvement that leverages the Rexnord Business System (RBS) to drive consistency and enable growth. Founded in 1892, Rexnord is headquartered in Milwaukee, Wisconsin, U.S.A. and employs approximately 7,500 associates worldwide. For more information visit: www.rexnordcorp.com/careers/.