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  • Nashville, TN 37217

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Customer Service Agent

Staffmark • Nashville, TN

Posted 16 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
$15.00 - $17.00/Hour
Other Great Industries
Customer Service

Job Competition

75+

Applicants

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Job Description

Staffmark is hiring a Customer Service Agent in Nashville, TN for Nippon Express. Come talk to us to get more details! This position may provide the opportunity for you to get hired after 90 days! If you are looking for a Customer Service Agent career with a great company, Staffmark wants to talk to you!
Main Responsibilities: (Customer Service / Operations)
-NEWLINKS / WEBDTS Customer Service
-Provide customer service for the entire logistics process from pickup to invoicing.
-Coordinate with Shippers, Carriers, and other Branches on a daily basis
-Ability to communicate effectively with overseas staff (Mainly Mexico / US / Canada)
-Provide quotes for customers and or other branches
-Assist to troubleshoot and resolve truck billing issues
-Operate within the guidelines of our ISO Quality System with a possible auditing responsibility in future
-Advise Department Supervisor and Managers of service failures or customer complaints to resolve the issue in a timely manner.
So why pick Staffmark ? We offer:
• Competitive pay, with incentives
• Comprehensive benefits program (medical, dental, vision, 401(k), and more!)
• Employee Discount Programs
• Referral Bonuses
• Support from your Staffmark team to help you find the job that fits YOU!!

What's next? How can you come work for Staffmark?
• Check out our website and APPLY Today at www.mystaffmark.com
• Call or text us 615-459-8181
• Email: smyrnatn@staffmark.com.
• Check us out on Facebook: https://www.facebook.com/Smyrna-TN-Jobs.


Job Requirements

BS/BA Degree or equivalent work experience in freight forwarding or supply-chain industry
Strong computer, written and oral communication skills in English and Spanish a must
Willingness to contribute to a team effort and adapt to changes quickly during daily work
Strong math, geography, and analytical skills are essential
Project cargo experience is a plus
Job ID: 99759-5138
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